From data to decision, governed.
Processes end to end, automated.
Security that enables the business.
Cloud that fits your operation.
Nine years in Latin America’s mission-critical operations taught us which: a clear business case, an architecture that coexists with the core, and an operating model that sustains the result. SUMāTO delivers all three.
Business case first
Every initiative is tied to a P&L or an OKR before it is executed. That is how it scales.
Architecture that coexists with the core
Designed to run on your ERP, CRM and current systems, with integration resolved.
Governance and operation
A single owner for the result in production, and continuous measurement of improvement.
Strategy first. Technology second, and tailored to fit.
SUMāTO is a technology strategic-planning consultancy. We help companies design, implement and support their Artificial Intelligence, Data Analytics, Automation, Cloud and Cybersecurity projects. We define what to build and in what order, integrate technology from leading manufacturers on top of the core you already have—building on what already works—and own the operation. The protagonist is your business.
Service packages for IT tuning and control.
Eight assessments with fixed scope and a defined deliverable: where you stand, what is missing, and in what order to invest.
Enterprise Architecture Assessment
Align technology with strategy and cut the complexity.
Learn more →Technology Strategy & Roadmap
Technology as a deliberate advantage, planned ahead.
Learn more →Cybersecurity Assessment
Your real risk exposure, before someone else finds it.
Learn more →Data & Analytics Maturity Assessment
Whether your data supports the decisions you already make.
Learn more →Cloud Readiness Assessment
What to migrate, in what order, and what should not move yet.
Learn more →Strategic technology planning, carried through to production.
Three commitments your committee can hold us to.
We own the result in production, with agreed indicators and review with your committee.
We choose the technology your case requires and integrate it on top of your core.
Every initiative is tied to a P&L or an OKR before it is executed.
Capabilities that cover the entire cycle—from strategy to operation.
A single integrated consulting and integration practice, with end-to-end accountability.
We deliver an operation that sustains itself.
Three capabilities in a single governed, measurable end-to-end delivery.
Automate
Complete business processes, end to end.
Decide
Reasoning with AI and data within governed, auditable parameters.
Improve
Continuous learning: the operation improves on its own, with metrics the committee reviews.
The SUMāTO Framework: from diagnostic to operation.
360° Diagnostic
Infrastructure, security, data, processes, and digital maturity. Gaps and risks with business impact.
Strategy and alignment
Every initiative tied to OKRs and an ROI model. Executive prioritization and an 18–36 month roadmap.
Design and architecture
Target architecture, process model, and integration on top of your current core.
Implementation and processes
Phased execution, end-to-end automation, and go-live with metrics at every stage.
Governance and 24/7 operation
IT governance, executive dashboards, continuous operation, and QBRs with ongoing tuning and improvement.

A single accountable firm, from strategy to support.
Four traceable components in every project: they are defined, executed, and measured under the same name.
Consulting and professional services
Strategy, solution design, and project direction.
Software and subscriptions
Leading manufacturers' platforms, activated on top of your core.
Hardware
When the case requires it: infrastructure, networks, and physical security.
24/7 administration and support
Continuous operation, per-service SLAs, and sustained improvement.
The operation that sustains what we design.
Eight managed services, each with a single owner and its own SLA.
Data Center
Design, build, operation and monitoring, with a single owner.
Managed Services
We run your infrastructure, cloud and 24/7 support.
NOC
Proactive monitoring of infrastructure and networks, 24/7.
SOC
Threat detection and response, with analysts on duty 24/7.
VDI
The workstation runs in the data centre; data stays in the data centre.
Modern Desktop
Managed workplace on Microsoft 365 and Google Workspace.
Help Desk
ITIL service desk: multichannel support that resolves fast.
Intelligent Video Surveillance
AI video analytics on your existing cameras.
Where complexity and regulation demand precision.
9 years in Latin America's mission-critical operations.
Banking and insurance
Risk, fraud, collections, and regulated service.
Government
Citizen services, traceability, and compliance.
Healthcare
Records, scheduling, and 24/7 operation.
Telecommunications
High-volume service and operation at scale.
Retail and consumer
Demand, customer experience, and automation.
Industry and energy
Continuity, operational data, and security.
Also: Insurance Energy, Oil & Gas Education Logistics & Transportation Legal Services Engineering & Construction
By organisation size: SMB Enterprise
Platforms we integrate, operate, and support.
Platforms from leading vendors, integrated on top of your current core.
Artificial Intelligence
Voice and text agents and generative AI, integrated into your information systems in a secure and controlled environment.
Learn more →Data Analytics
Data strategy, BI, dashboards and predictive models with end-to-end data engineering and governance.
Learn more →Automation (RPA)
RPA, BPM, IDP and AI-driven integration to automate complete processes, independent of the tool and governed.
Learn more →Cybersecurity
Zero Trust strategy, identities, 24/7 monitoring, compliance and continuity; security that enables the business.
Learn more →Cloud & Modernization
Cloud migration, hybrid architecture and application modernization on top of your core, with continuity, costs under control and governance from day one.
Learn more →Strategy & Architecture
Technology strategy, enterprise architecture and a roadmap tied to OKRs and a ROI model.
Learn more →Cases, methodologies and publications.
Use cases
Documented use cases across twelve industries: what we solve, and the result.
Methodologies
TOGAF, PMI, Scrum, Design Thinking and Lean Startup: what each is and what you receive.
Webinars
Live sessions every two weeks, with real cases and open questions.
Support
24x7 attention: severity, response time and how to open a case.
Results your executive committee can measure.
Automation, cost reduction, and business impact—with measurable value traceable to the business.
Start with a 60-minute executive workshop.
Diagnostic, an opportunity map prioritized by impact, and preliminary sizing. You leave with an initial roadmap.