When a company says "we want to implement artificial intelligence", it is almost always picturing the top layer: an assistant that ...

There is a confusion that repeats in nearly every conversation about technology in the region's companies: using "artificial ...

There is a version of this conversation that is no longer very useful: the one that lists cloud benefits as if they were product ...

There is an interesting paradox in the artificial intelligence landscape across Latin America. The region has interest, it has ...

There is a system in your company that no one wants to touch. It works, it sustains critical operations and yet every change feels ...

I have seen enterprise AI projects fail for reasons that have nothing to do with technology. I have seen organizations with the right ...

There is an uncomfortable truth that few technology committees in LATAM dare to put on the table: most of the encryption protecting ...

When a CTO or solutions architect hears about "autonomous cognitive agents," the immediate question is not philosophical—it is ...

There's a moment in every enterprise AI project that determines whether it moves forward or dies: the presentation to the executive ...

For a Chief Compliance Officer at an Electronic Payment Funds Institution (IFPE) in Mexico, January has a particular flavor: it is the ...

Between 2018 and 2022, virtually every company with more than 500 employees in Latin America deployed some variant of a chatbot. The ...

The conversation about artificial intelligence dominated every boardroom meeting over the past year. Yet the question almost no one ...

There is a conversation that recurs in almost every board across the region: the system that runs operations has worked for years, no ...

I begin this January of 2022 with a conviction I have been developing for months in conversations with technology leaders in Mexico ...

For a decade, the promise was seductive: concentrate all of the organization's data in a single central repository, governed by a ...

By 2021, business teams no longer wait for IT to solve their problems: they build workflows in spreadsheets, connect applications with ...

The cloud has gone from being a medium-term project to a decision that many organizations in LATAM made in a matter of weeks. The ...

For years, the infrastructure conversation was framed as a binary choice: either you kept your systems in your own data center, or you ...

Imagine deciding to construct a building without blueprints. Each crew raises its wall whenever it wants, with whatever materials are ...

Over the past few months I've spoken with several executives who share the same frustration: they invested in new platforms, hired ...

A few months ago, in a meeting with the technology team of a retail-sector client, I heard a phrase that stuck with me: "we have the ...

Every time I visit a client and review how their back-office operates, I find the same pattern: talented people spending hours copying ...

A few months ago, in a meeting with a client's technology team, I heard a phrase that stuck with me: "We don't want to end up trapped ...

The first time I took containers to production, the excitement lasted exactly until the small hours of the morning when a server died ...

A few months ago I sat down with the technology team of a logistics company trapped by its own success. Every deployment of their core ...

A few months ago I worked with an organization that was convinced it had a problem with Scrum. "It doesn't work," they told me in our ...

The first time a team told me "it works on my machine," I knew the problem was not the code: it was the packaging. I have spent months ...

Last week I sat with a team that was proudly celebrating going from a deployment every three months to one every three weeks. Good ...

Every so often, a technology stops being an option and becomes a condition of competitiveness. In 2017, that technology is the cloud. ...