Perspectivas en inteligencia artificial, analítica, automatización y seguridad para líderes que ejecutan.
When a company says "we want to implement artificial intelligence", it is almost always picturing the top layer: an assistant that ...
Your company already has an artificial intelligence policy. It is signed, posted on the intranet, and you mentioned it at the last ...
In 2024 we learned to watch the cloud bill. In 2026 the problem changed in nature: we no longer control servers that consume ...
For years, enterprise artificial intelligence lived boxed into a single modality: text in, text out. In 2026 that frontier dissolved. ...
For years, the promise of artificial intelligence in customer service fell short: chatbots that answered questions but resolved ...
December arrives with the pressure of closing out the year and, almost in the same breath, of committing the investment agenda for ...
At the midpoint of 2026, the conversation about enterprise artificial intelligence changed in tone. It is no longer about proving that ...
I spent much of 2025 watching AI agent demos that left everyone in the room speechless. And I spent the rest of it watching how many ...
Over the past year we've watched entire teams obsess over choosing the "right" artificial intelligence model: this one reasons better, ...
Your organization is no longer asking whether it should use artificial intelligence, but how to do so without losing the hardest thing ...
For weeks now I've been watching the conversation shift with our clients in Mexico and Bogotá. Until recently, when we talked about ...
For years, to automate meant programming a robot to repeat, step by step, exactly what a human told it: open this screen, copy that ...
For years, artificial intelligence in customer service was sold as a promise: chatbots that would "understand everything" and resolve ...
December always invites us to look back, but this year the most useful exercise is to look ahead. After a 2024 marked by ...
Over the past year, copilots have become familiar: a window that suggests code, drafts an email, or summarizes a document while you ...
For years, the conversation about technology costs in companies across the region revolved around a single protagonist: the cloud. ...
On May 13, 2024, OpenAI introduced GPT-4o, a model that understands and generates text, audio, and image within a single line of ...
The pilot worked. In a controlled demo, the model answered well, the team applauded, and someone uttered the fateful phrase: "this is ...
A few months ago, artificial intelligence governance was a conversation reserved for technical teams. Today, as I open my first ...
Over the past year, the conversation about artificial intelligence has revolved almost entirely around a single number: parameter ...
For years, advanced analytics lived behind an invisible barrier: to ask your data a question, someone had to know how to write a ...
There is a system in your company that no one wants to touch. It works, it sustains critical operations and yet every change feels ...
For a decade, automation lived confined to the predictable. If a process had clear rules, fixed fields, and a stable format, a robot ...
Generative AI went from a curiosity to a business imperative in a matter of months. Entire teams draft emails, generate code, and ...
Over the past few months, one word has crept into every conversation about enterprise technology: copilot. The metaphor is deliberate. ...
For years we talked about automation as if it were synonymous with software robots copying data from one screen to another. It works, ...
You try one of these new language models, it leaves you breathless with the fluency of its answers, and then you ask it about your ...
On March 14, 2023, with the launch of GPT-4, many leadership conversations changed tone: we stopped asking whether generative ...
2023 was the year generative AI moved from collective astonishment to the mandatory conversation in every executive committee. For ...
Most organizations in Latin America already have hundreds of cameras installed, but the uncomfortable truth is that almost no one is ...
For years, calling a contact center meant the same thing: a menu of options that never covered our case, an endless wait, and the ...
The conversation about artificial intelligence dominated every boardroom meeting over the past year. Yet the question almost no one ...
For weeks I have been seeing the same thing in meetings with clients and inside SUMāTO: two people ask the same artificial ...
In recent weeks, one name has slipped into hallway conversations, WhatsApp groups, and executive committee meetings: ChatGPT. Launched ...
Your data science team built a promising model: it predicted customer churn with notable accuracy in the lab. Six months later, that ...
A decade ago, serving a customer meant waiting for the phone to ring. Today that same customer messages you on WhatsApp at eleven at ...
The close of 2020 leaves every board with an uncomfortable certainty: technology has stopped being a support function and become the ...
December arrives with a new question in every board meeting: what do we do about generative artificial intelligence? In a matter of ...
When the pressure for efficiency mounts, the first question I hear in leadership committees isn't "how do we grow?" but "how do we do ...
Over the past few years, many organizations in the region have discovered the power of software robots: small programs able to copy ...
For a decade, we data teams have lived with an architecture split in two: on one side the data lake, cheap and flexible, where ...
For years, artificial intelligence was, for most companies, a background promise: something that sorted emails, recommended products ...
For years, enterprise chatbots promised much and delivered little: rigid decision trees that replied "I didn't understand your ...
At 3 a.m., the on-call engineer's phone buzzes for the tenth time in an hour. Five of those alerts describe the same incident from ...
In recent months, many boards have discovered the same uncomfortable truth: no matter how sophisticated the AI model an organization ...
For years, speaking to a machine and expecting a sensible answer was the stuff of science fiction. In 2019 it stopped being so. ...
I have spent months in conversation with business leaders across LATAM who already have dashboards, reports and metrics to spare, and ...
Every time I visit a client in this first half of 2017, the same question comes up, almost always with a hint of skepticism: "Is ...
A few months ago, alongside a data team, I reviewed a customer churn prediction model that had been "finished" for nearly a year. It ...
Every December I repeat the same exercise with my team: we close out the year's projects, look at what we promised in January and ask ...
Análisis de IA, datos y ciberseguridad, en su correo.
