--- title: Virtual Desktops (VDI) | SUMāTO description: "Virtual desktops (VDI): the workspace runs in the data center and data never lands on the endpoint. Secure access from any device." --- [Skip to content](https://sumatogroup.com/en/vdi#main-content) - [INSIGHTS](https://sumatogroup.com/en/insights) - [SUPPORT](https://sumatogroup.com/en/support) - [CONTACT](https://sumatogroup.com/en/contact) EN [Español](https://sumatogroup.com/vdi) [English](https://sumatogroup.com/en/vdi) [![SUMāTO Group — home](https://sumatogroup.com/hs-fs/hubfs/BRANDING/SMT%20-%20LOGO.png?width=40&height=40&name=SMT%20-%20LOGO.png)](https://sumatogroup.com/en) - [HOME](https://sumatogroup.com/en/) - About #### SUMāTO - [About us→](https://sumatogroup.com/en/about-us) - [Terms→](https://sumatogroup.com/en/legal) - [Legal→](https://sumatogroup.com/en/legal) - [Cookies→](https://sumatogroup.com/en/legal) - [Data protection→](https://sumatogroup.com/en/legal) #### METHODOLOGIES - [Design Thinking→](https://sumatogroup.com/en/methodologies#design-thinking) - [Lean Startup→](https://sumatogroup.com/en/methodologies#lean-startup) - [PMI→](https://sumatogroup.com/en/methodologies#pmi) - [Scrum→](https://sumatogroup.com/en/methodologies#scrum) #### Vendors - [AWS→](https://sumatogroup.com/en/vendors#aws) - [Cisco→](https://sumatogroup.com/en/vendors#cisco) - [Dahua→](https://sumatogroup.com/en/vendors#dahua) - [Fortinet→](https://sumatogroup.com/en/vendors#fortinet) - [Huawei→](https://sumatogroup.com/en/vendors#huawei) - [Microsoft→](https://sumatogroup.com/en/vendors#microsoft) - [OCI→](https://sumatogroup.com/en/vendors#oci) - [Panduit→](https://sumatogroup.com/en/vendors#panduit) - Capabilities #### TECHNOLOGY - [Artificial Intelligence→](https://sumatogroup.com/en/artificial-intelligence) - [Data Analytics→](https://sumatogroup.com/en/data-analytics) - [Automation→](https://sumatogroup.com/en/automation-rpa) - [Cybersecurity→](https://sumatogroup.com/en/cybersecurity) - [Cloud→](https://sumatogroup.com/en/cloud) #### SEGMENTS - [SMB→](https://sumatogroup.com/en/smb) - [Enterprise→](https://sumatogroup.com/en/enterprise) - [Government→](https://sumatogroup.com/en/government) - Consulting #### Assessments - [AI Readiness→](https://sumatogroup.com/en/ai-readiness-assessment) - [Analytics→](https://sumatogroup.com/en/data-analytics-maturity-assessment) - [Cloud→](https://sumatogroup.com/en/cloud-readiness-assessment) - [Cybersecurity→](https://sumatogroup.com/en/cybersecurity-assessment) - [Enterprise Architecture→](https://sumatogroup.com/en/enterprise-architecture-assessment) - [IT Maturity→](https://sumatogroup.com/en/it-maturity-assessment) - [IT Strategy→](https://sumatogroup.com/en/technology-strategy-assessment) - [Process Automation→](https://sumatogroup.com/en/process-automation-assessment) #### Consulting & Architecture - [AI First→](https://sumatogroup.com/en/ai-first) - [BCP→](https://sumatogroup.com/en/business-continuity-plan) - [DRP→](https://sumatogroup.com/en/disaster-recovery-plan) - [Enterprise Architecture→](https://sumatogroup.com/en/enterprise-architecture-togaf) - [Enterprise Transformation→](https://sumatogroup.com/en/enterprise-transformation) - [IT Strategic Plan→](https://sumatogroup.com/en/it-strategic-plan) - [Strategic Consulting→](https://sumatogroup.com/en/strategic-consulting) - Operations #### INFRASTRUCTURE - [Data Center→](https://sumatogroup.com/en/data-center) - [Managed Services→](https://sumatogroup.com/en/managed-services) - [VDI→](https://sumatogroup.com/en/vdi) - [Intelligent Video Surveillance→](https://sumatogroup.com/en/video-surveillance) #### SECURITY - [NOC→](https://sumatogroup.com/en/noc) - [SOC→](https://sumatogroup.com/en/soc) #### USERS - [Modern Desktop→](https://sumatogroup.com/en/modern-desktop) - [Help Desk→](https://sumatogroup.com/en/help-desk) - Industries Industries - [Banking & Finance→](https://sumatogroup.com/en/banking-finance) - [Insurance→](https://sumatogroup.com/en/insurance) - [Government→](https://sumatogroup.com/en/government) - [Healthcare→](https://sumatogroup.com/en/healthcare) - [Telecommunications→](https://sumatogroup.com/en/telecommunications) - [Retail & Consumer→](https://sumatogroup.com/en/retail) - [Manufacturing→](https://sumatogroup.com/en/manufacturing) - [Energy, Oil & Gas→](https://sumatogroup.com/en/energy-oil-gas) - [Education→](https://sumatogroup.com/en/education) - [Logistics & Transportation→](https://sumatogroup.com/en/logistics-transport) - [Legal Services→](https://sumatogroup.com/en/legal-services) - [Engineering & Construction→](https://sumatogroup.com/en/engineering-construction) - Resources #### CONTENT - [Blog→](https://sumatogroup.com/en/insights) - [Use cases→](https://sumatogroup.com/en/use-cases) #### EVENTS - [Webinars→](https://sumatogroup.com/en/webinars) EN [Español](https://sumatogroup.com/vdi) [English](https://sumatogroup.com/en/vdi) Search - There are no suggestions because the search field is empty. Technology · Virtual Desktops # Virtual Desktops (VDI). The workspace runs in the data center and users reach their full desktop from any device. **Data never lands on the endpoint.** The experience stays the same; control and security become central. [Book a 60-minute assessment →](https://sumatogroup.com/en/contact) [Frequently asked questions →](https://sumatogroup.com/en/vdi#faq) What it is VDI is the virtualization of the workspace. Your applications and data run in the data center; the user's device only projects the session. Why now ## The workspace stopped living in the office. Hybrid work is no longer the exception, and with it the number of devices touching corporate information multiplied. Securing each endpoint separately doesn't scale; centralizing the desktop does. Where the desktop runs matters too: we assess cloud regions and data centres for Colombia and Mexico, so latency stays invisible and the data does not leave the country when regulation requires it. 01 ### The data stays in place Information stays in the data center at all times. The endpoint only receives the desktop image, so nothing sensitive is stored locally. 02 ### No dependency on VPN Access is resolved through identity, MFA and Zero Trust policies applied by user, role and device, instead of tunnels that are fragile and hard to scale. 03 ### A lost device stops being a breach Revoke the user's access and restore the desktop on another device within minutes, with no loss of work. Benefits ## What changes in your operation. ### Access from any device PC, laptop, tablet or mobile, with a native client, a browser or a thin terminal. Access is standardized without depending on the brand or power of the device. ### Centralized control and evidence Access policies, traceability of who enters and what they reach, and audit from a single console. ### Workspace continuity With backup and recovery the desktop is restored within minutes, with RPO and RTO objectives defined per service. ### Lighter, longer-lived endpoints Capacity lives in the data center, so the user's device stops being the bottleneck and stays useful for longer. ### Centralized management and patching One image is updated once and reaches every user, with less on-site support. ### Scales with demand Workspaces activated and released by season, project or hiring wave, paying only for what you use. Where it fits best ## Operations where control isn't optional. ### Remote and hybrid work The same secure desktop from home, the office or the road, with nothing to reconfigure and no exposure of the corporate network. ### Third parties and contractors Access scoped by role and revocable immediately, without handing over a device or opening the network. ### Branches and service points Standardized workspaces with no local data, in locations without permanent technical support. What it includes ## The capability, end to end. - Sizing by user profile and real usage patterns. - Platform architecture and recommended deployment model. - Identity, MFA and Zero Trust policies by user, role and device. - Standardized desktop images and centralized patch management. - Workspace backup and recovery, with RPO and RTO per service. - Access traceability and audit from a single console. - Service operation and support, with service level agreements. - Cost model per workspace, scaling with demand. Frequently asked questions ## About virtual desktops. What is VDI?+ VDI (Virtual Desktop Infrastructure) is the virtualization of the workspace: your applications and data run in the data center, and users access their full desktop from any device. The experience is the same as always, but control and security become central. Where does the data reside?+ Always in the data center, never on the device. The endpoint only projects the session (the desktop image), so sensitive information is never stored locally or transferred to the user's device. Which devices can access it?+ From PC, laptop, tablet or mobile, using a native client, a browser or a thin terminal. This standardizes access without depending on the type, brand or power of the device. What happens if a device is lost or stolen?+ There is no data leak, because the data is not on the device. Simply revoke the user's access and restore their desktop on another device within minutes, with no loss of work. Do I need a VPN?+ It does not rely on traditional VPNs, which tend to be fragile and difficult to scale. Access is secured through identity, MFA and Zero Trust policies applied by user, role and device. Is it suitable for remote or hybrid work?+ Yes — this is one of its greatest benefits: employees find the same secure desktop from home, the office or on the road, without reconfiguring anything and without exposing the corporate network. How does it help with compliance?+ It centralizes control: access policies, traceability of who enters and what they access, and audit from a single console. This is especially valuable in banking, healthcare and government, where control and evidence are mandatory. What happens in the event of an incident?+ The service is designed for continuity: with backup and recovery, the workspace is restored within minutes, and RPO/RTO objectives are defined per service to contain the impact of any event. Does it reduce IT costs?+ Yes, on several fronts: lighter endpoints with longer service life, centralized management and patching, less on-site support, and the ability to scale workspaces with demand, paying only for what you use. How do I get started?+ With a 60-minute assessment in which we size your VDI scenario —user profiles, security, continuity and cost— and define the deployment model best suited to your operation. Related services ## How this capability gets delivered. The virtual desktop stands on operations, monitoring and continuity. These are the services that go with it. ### [Managed Services](https://sumatogroup.com/en/managed-services) Who runs the platform day to day: images, patching, capacity and end-user support. ### [SOC · Security Operations Center](https://sumatogroup.com/en/soc) 24/7 monitoring and response over access and sessions, which is where the risk concentrates. ### [Disaster Recovery Plan](https://sumatogroup.com/en/disaster-recovery-plan) The workspace's RPO and RTO are defined here, not after the incident. The concrete first step ## Cybersecurity Assessment Centralizing the workspace moves the risk to where it can be controlled. The assessment evaluates your posture against recognized frameworks, identifies exploitable gaps and ranks them by real business risk —remote access included. [Explore the assessment →](https://sumatogroup.com/en/cybersecurity-assessment) Where it applies ## Sectors where control and evidence are mandatory. - [Banking & Finance](https://sumatogroup.com/en/banking-finance) — branch and remote workspaces with no data on the device, and evidence for the regulator. - [Healthcare](https://sumatogroup.com/en/healthcare) — access to medical records from any point of care, without information leaving the data center. - [Government](https://sumatogroup.com/en/government) — citizen data under central control, with traceability of every access. Further reading ## The workspace, in depth. - [Virtual desktops (VDI)](https://sumatogroup.com/en/insights/blog/escritorios-virtuales-vdi) — what they solve and when the model is worth it. - [Hybrid work: the tech behind a permanent model](https://sumatogroup.com/en/insights/blog/trabajo-hibrido-permanente) — what changes when it stops being an exception. - [Operational continuity when work goes remote](https://sumatogroup.com/en/insights/blog/continuidad-trabajo-remoto) — how the operation holds up outside the office. Part of ## Enterprise transformation with SUMāTO. This capability is part of an end-to-end [enterprise transformation](https://sumatogroup.com/en/enterprise-transformation) program, guided by [strategic consulting](https://sumatogroup.com/en/strategic-consulting). It is defined alongside [Cybersecurity](https://sumatogroup.com/en/cybersecurity) and relies on [Cloud](https://sumatogroup.com/en/cloud) to scale without sizing for the peak. The first step ## Let's size your VDI scenario. In a 60-minute session we review user profiles, security requirements, continuity and cost, and define the deployment model that fits your operation. [Book a 60-minute assessment →](https://sumatogroup.com/en/contact) ![SUMāTO](https://sumatogroup.com/hs-fs/hubfs/BRANDING/SUM%C4%81TO%20%7C%20LOGO%201000x500.png?width=200&height=100&name=SUM%C4%81TO%20%7C%20LOGO%201000x500.png) Strategic technology planning consultants. AI, Analytics, Cloud and Cybersecurity ## Navigation [Home](https://sumatogroup.com/en) [Capabilities](https://sumatogroup.com/en/artificial-intelligence) [Consulting](https://sumatogroup.com/en/strategic-consulting) [Operations](https://sumatogroup.com/en/managed-services) [Industries](https://sumatogroup.com/en/banking-finance) [Resources](https://sumatogroup.com/en/insights) ## SUMāTO [About](https://sumatogroup.com/en/about-us) [Terms](https://sumatogroup.com/en/legal#terminos) [Legal & Privacy](https://sumatogroup.com/en/legal) [Data protection](https://sumatogroup.com/en/legal) Cookies ## [Contact](https://sumatogroup.com/en/contact) [sales@sumatogroup.com](mailto:sales@sumatogroup.com) Mexico HQ Mexico City, Mexico [+52 55 8897 5791](tel:+525588975791) Bogotá Bogotá, Colombia [+57 601 724 5059](tel:+576017245059) © 2026 SUMāTO Group. All rights reserved. ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "VDI (Virtual Desktop Infrastructure) is the virtualization of the workspace: your applications and data run in the data center, and users access their full desktop from any device. The experience is the same as always, but control and security become central." }, "name" : "What is VDI?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Always in the data center, never on the device. The endpoint only projects the session, so sensitive information is never stored locally." }, "name" : "Where does the data reside?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "From PC, laptop, tablet or mobile, using a native client, a browser or a thin terminal. This standardizes access without depending on the type, brand or power of the device." }, "name" : "Which devices can access it?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "There is no data leak, because the data is not on the device. Simply revoke the user's access and restore their desktop on another device within minutes, with no loss of work." }, "name" : "What happens if a device is lost or stolen?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "It does not rely on traditional VPNs, which tend to be fragile and difficult to scale. Access is secured through identity, MFA and Zero Trust policies applied by user, role and device." }, "name" : "Do I need a VPN?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes — employees find the same secure desktop from home, the office or on the road, without reconfiguring anything and without exposing the corporate network." }, "name" : "Is it suitable for remote or hybrid work?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "It centralizes control: access policies, traceability of who enters and what they access, and audit from a single console. Especially valuable in banking, healthcare and government." }, "name" : "How does it help with compliance?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "The service is designed for continuity: with backup and recovery, the workspace is restored within minutes, with RPO/RTO objectives defined per service." }, "name" : "What happens in the event of an incident?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes: lighter endpoints with longer service life, centralized management and patching, less on-site support, and the ability to scale workspaces with demand." }, "name" : "Does it reduce IT costs?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "With a 60-minute assessment in which we size your VDI scenario —user profiles, security, continuity and cost— and define the deployment model best suited to your operation." }, "name" : "How do I get started?" } ] } ``` ```json { "@context" : "https://schema.org", "@type" : "Service", "areaServed" : [ { "@type" : "Place", "name" : "Latin America" } ], "description" : "Virtual desktops (VDI): the workspace runs in the data center and data never lands on the endpoint. Secure access from any device.", "name" : "Virtual Desktops (VDI)", "provider" : { "@id" : "https://sumatogroup.com/#organization" }, "serviceType" : "Virtual Desktops (VDI)", "url" : "https://sumatogroup.com/en/vdi" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://sumatogroup.com/#organization", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "MX", "addressLocality" : "Huixquilucan", "addressRegion" : "Estado de México", "postalCode" : "52787", "streetAddress" : "Av. Vialidad de la Barranca No. 6, Torre 1, Suite 400, Piso 4, Col. Bosques de las Palmas" }, "alternateName" : [ "SUMāTO Group", "SUMATO Group", "Sumato Group", "SUMATO", "SUMaTO", "SUMaTO Group", "SUMTO", "SUMTO Group" ], "areaServed" : [ { "@type" : "Country", "name" : "México" }, { "@type" : "Country", "name" : "Colombia" }, { "@type" : "Place", "name" : "Latinoamérica" } ], "contactPoint" : { "@type" : "ContactPoint", "areaServed" : "Latinoamérica", "availableLanguage" : [ "es", "en" ], "contactType" : "sales", "email" : "sales@sumatogroup.com" }, "description" : "SUMāTO is a Latin American technology consulting and integration firm founded in 2016, with a presence in Mexico and Colombia. It designs, implements and operates artificial intelligence, data analytics, automation, cybersecurity and cloud on the systems a client already runs, under governance frameworks such as NIST AI RMF and ISO/IEC 42001.", "foundingDate" : "2016", "knowsAbout" : [ "Inteligencia Artificial", "IA Generativa", "Agentes de IA", "Analítica de Datos", "Big Data", "Automatización de Procesos (RPA)", "Ciberseguridad", "Computación en la Nube", "Continuidad del Negocio y Recuperación ante Desastres", "Arquitectura Empresarial", "Transformación Digital" ], "legalName" : "SUMāTO Group", "location" : [ { "@type" : "Place", "address" : { "@type" : "PostalAddress", "addressCountry" : "MX", "addressLocality" : "Huixquilucan", "addressRegion" : "Estado de México", "postalCode" : "52787", "streetAddress" : "Av. Vialidad de la Barranca No. 6, Torre 1, Suite 400, Piso 4, Col. Bosques de las Palmas" }, "name" : "SUMāTO MX", "telephone" : "+52 55 8897 5791" }, { "@type" : "Place", "address" : { "@type" : "PostalAddress", "addressCountry" : "CO", "addressLocality" : "Bogotá", "streetAddress" : "Cra. 45 # 103-34, Of. 202" }, "name" : "SUMāTO CO", "telephone" : "+57 601 724 5059" } ], "logo" : { "@type" : "ImageObject", "height" : 500, "url" : "https://sumatogroup.com/hubfs/BRANDING/SUM%C4%81TO%20%7C%20LOGO%201000x500.png", "width" : 1000 }, "name" : "SUMāTO", "sameAs" : [ "https://www.linkedin.com/company/sumatogroup", "https://www.youtube.com/@sumatogroup", "https://torre.ai/teams/SUMaTOGroup", "https://www.cbinsights.com/company/sumto-group", "https://elioplus.com/profiles/channel-partners/57295/sumato-group" ], "telephone" : "+52 55 8897 5791", "url" : "https://sumatogroup.com" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://sumatogroup.com/#website", "@type" : "WebSite", "description" : "Technology consulting in AI, data, automation, cybersecurity and cloud across Latin America.", "inLanguage" : "en", "name" : "SUMāTO", "publisher" : { "@id" : "https://sumatogroup.com/#organization" }, "url" : "https://sumatogroup.com" } ``` ```json { "@context" : "https://schema.org", "@type" : "BreadcrumbList", "itemListElement" : [ { "@type" : "ListItem", "item" : "https://sumatogroup.com/en", "name" : "Home", "position" : 1 }, { "@type" : "ListItem", "item" : "https://sumatogroup.com/en/vdi", "name" : "Virtual Desktops (VDI)", "position" : 2 } ] } ```