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Technology · Automation (RPA)

Process automation.

We turn manual, repetitive, error-prone tasks into digital processes that run end-to-end. SUMāTO unites consulting and technology so your organization frees up capacity, reduces friction, and scales without adding operational load.

Schedule a diagnostic (90 min) See use cases

What it is
Software that executes your operational work exactly as a person would, but without rest or error.

Robotic process automation (RPA) uses software robots, called bots, that mirror the steps your teams perform across screens and systems: opening applications, copying data, validating fields, generating reports, and recording results.

BPM (business process management) coordinates and orders those activities within a clear flow, with rules, owners, and traceability. And hyperautomation combines RPA, BPM, artificial intelligence, and integration to automate not just isolated tasks, but complete processes from start to finish.

Put simply: you decide what gets done and under what rules; the technology handles it consistently, auditably, and at the speed your business demands.

Why automate

The reasons behind the decision.

Automating is not about replacing people; it is about giving them back time for the work that truly requires judgment. These are the levers that move organizations ready to take the step.

01

Free up capacity

Your teams stop spending hours on repetitive tasks and focus on analysis, client relationships, and high-value decisions.

02

Reduce errors

Bots always execute the same sequence with the same precision, eliminating mistakes from data entry, omission, or re-keying.

03

Accelerate cycle times

Processes that once took days are now resolved in minutes, with no waiting queues or manual handoffs between areas.

04

Scale without friction

When demand spikes, capacity expands by replicating bots, with no need to grow the organization at the same pace.

05

Traceability and control

Every step is recorded, streamlining audits, regulatory compliance, and continuous process improvement.

06

Better experience

Clients and employees receive faster, more consistent responses, raising confidence in your operations.

Capabilities

A complete automation toolkit.

SUMāTO is tool-agnostic: we design the solution around your process and your environment, with compatibility for UiPath, Microsoft Power Automate, Automation Anywhere, and other market-leading platforms.

01

Attended and unattended RPA

Attended bots that assist people in real time and unattended bots that operate autonomously, without human intervention.

02

Hyperautomation

A combination of RPA, AI, BPM, and integration to automate complete processes, not just individual tasks.

03

BPM and orchestration

Design, execution, and control of business flows that coordinate people, bots, and systems under clear rules.

04

Intelligent document processing (IDP)

Reading, extraction, and validation of data in invoices, contracts, and case files, even in unstructured documents.

05

Integration and APIs

Robust connection across your systems, avoiding information silos and enabling secure, real-time data flows.

06

AI-driven automation (agents)

Intelligent agents that make decisions, interpret natural language, and elevate task automation into cognitive processes.

07

Process mining

Process mining that analyzes your operational logs to uncover bottlenecks and prioritize what to automate.

08

Bot governance and CoE

A center of excellence that manages, monitors, and scales your bot fleet with security and compliance standards.

Use cases

Where automation pays off immediately.

These are common processes in banking, insurance, retail, healthcare, and services where automation delivers early, verifiable value.

RPA

Onboarding and KYC

Client onboarding and identity verification with automatic capture, validation, and recording in your systems.

RPA

Account reconciliations

Automatic matching of transactions across sources to identify discrepancies and close the books faster.

IDP

Invoicing and accounts payable

Intelligent reading of invoices, validation against purchase orders, and accounting entry without manual capture.

IDP

Case file management

Classification and data extraction from documents to assemble complete, searchable case files.

RPA

Back-office operations

High-volume administrative processes executed by unattended bots around the clock.

AI + Automation

Ticket handling and classification

Automatic triage of requests with natural language interpretation and routing to the right area.

RPA

Recurring reports

Automatic generation and distribution of periodic reports from multiple data sources.

IDP

Document validation

Automatic review of documents against rules and policies to confirm completeness and consistency.

Integration

System synchronization

Flows that keep data aligned across CRM, ERP, and legacy platforms without manual re-entry.

Benefits

What your organization gains.

The results of automation go beyond efficiency; they transform how your operation responds, controls, and grows.

Sustained productivity

Your teams delegate repetitive work to bots and devote their time to activities of greater judgment and business value.

Quality and consistency

Every process runs the same way, every time, with the same precision, reducing rework, returns, and the hidden costs of error.

Operational continuity

Unattended bots operate without interruption, ensuring that critical processes do not depend on people's availability.

Compliance and audit

Complete traceability of every action makes it easy to respond to regulators and demonstrate adherence to your internal policies.

Agility to grow

Expanding capacity for new volumes or business lines is a matter of configuring bots, not expanding the organization.

Better client experience

Faster, more accurate responses strengthen the perception of service and confidence at every point of contact.

The SUMāTO approach

A capability delivered by consultants.

We don't sell licenses or leave a robot running on its own. We partner with your organization from process discovery to managed operation, with methodology and governance from start to finish.

01

Diagnostic

Process discovery and opportunity prioritization, supported by process mining and design thinking techniques.

02

Architecture and integration

Technical design aligned to your enterprise architecture, ensuring secure integration with your current systems.

03

Methodology

Management under PMI standards and agile frameworks with Scrum, for iterative, predictable delivery.

04

Bot / IDP development

Building, testing, and deploying bots and intelligent document processing solutions into production.

05

Managed operation

An automation center of excellence (CoE) that continuously monitors, maintains, and scales your bot fleet.

06

Governance and compliance

Policies, security controls, and traceability that keep your automation auditable and compliant with regulation.

Deliverables

What you receive in every engagement.

We work with concrete, verifiable outputs that leave installed capability in your organization, not just documentation.

  • A map of prioritized processes with their automation potential and level of complexity.
  • A business case and a phased automation roadmap.
  • Technical architecture design and integration with your systems.
  • Bots developed, tested, and deployed to production.
  • Intelligent document processing (IDP) solutions configured.
  • A governance model and automation center of excellence (CoE).
  • Monitoring and traceability dashboards for bot operations.
  • Knowledge transfer and training for your internal teams.
Frequently asked questions

What clients most often ask us.

Which processes should be automated first?+
Rule-based, high-volume, repetitive processes with digital data typically deliver the greatest early return. In the diagnostic, we identify and prioritize these candidates together with your organization.
Does automation replace people?+
No. The goal is to free your teams from repetitive work so they can focus on activities of judgment, relationship, and analysis. Automation expands capacity; it does not replace talent.
Do I need to replace my current systems?+
Not at all. Bots operate on your existing applications and, when it makes sense, we integrate via APIs. Automation coexists with your legacy systems without forcing you to replace them.
Which platforms do you work with?+
We are tool-agnostic. We design the solution around your process and environment, with compatibility for UiPath, Microsoft Power Automate, Automation Anywhere, and other leading platforms.
How does AI relate to automation?+
Artificial intelligence and Aliee agents supercharge automation: they let you move from automating simple tasks to end-to-end cognitive processes, with language interpretation and decision-making.
How is security and compliance guaranteed?+
We establish a governance model with policies, access controls, and complete traceability of every bot action, so the operation stays auditable and compliant with your regulations.
How long until the first result?+
After the diagnostic, we define a first high-impact, low-complexity process to deliver early value, and from there we scale in phases with an agile methodology.
The first step

Let's start with a diagnostic.

In 90 minutes we identify your processes with the greatest automation potential and outline an initial roadmap. No commitment, and focused on early value.

Schedule a diagnostic (90 min)