The obstacle is rarely the technology. It's the absence of a clear business case, of an architecture that coexists with the core, and of an operating model that sustains the result. SUMāTO closes those three gaps.
Pilots not tied to a P&L or an OKR. They get funded once and never scale.
Solutions that don't coexist with the core—ERP, CRM, legacy systems—and stall in integration.
No one owns the result in production or measures continuous improvement.
A vendor-agnostic consulting and integration firm. We define what to build and in what order, integrate the best stack on the market—our own software and that of partners such as SLM—and own the operation. The protagonist is your business, not a brand.
IT process assurance.
Know exactly how prepared your organization is to adopt artificial intelligence—before you invest in it.
We evaluate your data, infrastructure, talent, and processes against the real requirements of a successful AI adoption. The result is a clear diagnostic of gaps and levers, with use cases prioritized by impact and feasibility, and a roadmap to move from experimentation to measurable value.
Learn more →An objective picture of the state of your technology function, benchmarked against industry standards.
We diagnose the maturity of your IT capabilities—governance, operation, infrastructure, service management, and security—using a structured, level-based model. We identify where you are today, where you should be given your sector, and the concrete initiatives that close that gap with the greatest return.
Learn more →Align your technology with your business strategy and eliminate the complexity that slows growth.
We map how your processes, applications, data, and infrastructure connect—and where they contradict each other. We expose redundancies, critical dependencies, and architectural debt, and deliver a target architecture model that supports your business priorities and simplifies investment decision-making.
Learn more →Turn technology into a deliberate advantage, not a succession of reactive decisions.
We translate your business objectives into a 12- to 36-month technology strategy: investment priorities, initiatives sequenced by impact and dependency, and a capabilities model to build. The deliverable is an actionable roadmap that connects every technology investment to an explicit business outcome.
Learn more →Identify where automation frees up real capacity—and where it would only add complexity.
We analyze your operational processes to detect repetitive tasks, bottlenecks, and high-cost or high-error points. We prioritize automation opportunities by return and effort, and deliver a business case with the expected impact on time, cost, and quality before you commit a single resource to implementation.
Learn more →Understand your real risk exposure before an attacker does it for you.
We assess your security posture—technical controls, processes, governance, and culture—against recognized industry frameworks. We identify vulnerabilities, classify them by level of business risk, and deliver a prioritized remediation plan that focuses your investment where it reduces exposure most.
Learn more →Three differences that change the outcome for your committee.
We design and operate. We own the result in production—not a diagnostic in a PDF.
We are agnostic. We choose the best technology for your case, not the one we happen to sell.
We don't defend a product. We defend your business case and your return.
A single integrated consulting and integration practice, with end-to-end accountability.
Three capabilities in a single governed, measurable end-to-end delivery.
Complete business processes, end to end, not isolated tasks.
Reasoning with AI and data within governed, auditable parameters.
Continuous learning: the operation improves on its own, with metrics the committee reviews.
Infrastructure, security, data, processes, and digital maturity. Gaps and risks with business impact.
Every initiative tied to OKRs and an ROI model. Executive prioritization and an 18–36 month roadmap.
Target architecture, process model, and integration on top of your core—without rip & replace.
Phased execution, end-to-end automation, and go-live with metrics at every stage.
IT governance, executive dashboards, continuous operation, and QBRs with ongoing tuning and improvement.
Four traceable components in every project: they are defined, executed, and measured under the same name.
Strategy, solution design, and project direction.
Our own platforms and those of partners such as SLM, activated on top of your core.
When the case requires it: infrastructure, networks, and physical security.
Continuous operation, per-service SLAs, and sustained improvement.
9 years in Latin America's mission-critical operations.
Risk, fraud, collections, and regulated service.
Citizen services, traceability, and compliance.
Records, scheduling, and 24/7 operation.
High-volume service and operation at scale.
Demand, customer experience, and automation.
Continuity, operational data, and security.
Cognitive software from our partner SLM and from the portfolio we bring to market—activated on top of your core, without rip & replace.
Autonomous Cognitive Entity: it perceives, reasons, decides, and acts. Agents with memory that execute real processes in your systems.
Learn more →Omnichannel Cognitive Contact Center: voice, chat, WhatsApp, and email in one engine that doesn't just converse—it executes in your CRM/ERP.
Learn more →Virtual desktop infrastructure: secure, managed workspaces accessible from any device. Data lives in the data center—not on the device—with continuity, central control, and compliance.
Learn more →Automation, cost reduction, and business impact—with measurable value, not isolated IT services.
Diagnostic, an opportunity map prioritized by impact, and preliminary sizing. You leave with an initial roadmap—not a sales pitch.