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Industry · Education

Education.

Student support, academic automation, and secure virtual classrooms for educational institutions.

Why SUMāTO in this sector
The institution that supports the student retains the student.

Attrition, slow processes, and hybrid operations. SUMāTO digitizes the academic and administrative experience with AI and data.

Use cases

10 ways Education leverages our portfolio.

Aliee OnePoint

Student support

Applicants and students served omnichannel, 24/7.

Aliee

Academic assistant

Cognitive resolution of academic and administrative inquiries.

Automation

Enrollment and processes

Automation of registration, payments, and certificates.

Data Platform

Attrition analytics

Models to anticipate and reduce dropout rates.

GaleónVDI

Virtual classrooms and labs

Secure desktops for learning environments.

Cybersecurity

Data protection

Security and privacy, including that of minors.

DRP / BCP

Educational continuity

Availability of teaching platforms.

Automation

Academic records management

Records and traceability across the academic lifecycle.

Aliee OnePoint

Admissions contact center

Recruiting and serving applicants at scale.

PETI / EA

Strategy and architecture

IT planning, essential for public institutions.

Best practices

How we ensure results in Education.

01

Start with an assessment

Diagnose before you invest: clear gaps, priorities, and business case.

02

Integrate on top of the core

We unlock value on your current systems, with no rip & replace.

03

Prioritize by impact

Use cases ranked by return and feasibility, not by hype.

04

Data governance and security

Compliance, traceability, and guardrails by design.

05

Human-in-the-loop

AI handles the repetitive work; people handle what requires judgment.

06

Measure and improve

Metrics the committee reviews; operations improve continuously.

Methodologies

The method behind our delivery.

Assessment, strategy, execution, and resilience, applied to the context of your industry.

Assessments

We evaluate readiness, maturity, and risk before we begin — view assessments.

Strategy & Architecture

IT strategic planning and enterprise architecture with TOGAF — learn more.

Project execution

PMI, Scrum, and Design Thinking based on the challenge — agile projects.

Resilience

Continuity and recovery with DRP and BCP — view continuity.

Why SUMāTO

Experience that spans industries.

We have delivered across very different sectors —banking, government, healthcare, telco, retail, energy— and that cross-industry learning accelerates every project and reduces its risk.

9 years

Mission-critical operations in LATAM

Experience in regulated, highly complex sectors.

Agnostic

The best technology for your case

We integrate proprietary and partner software; we don't lock you into a single brand.

End-to-end

Accountable for the outcome

From strategy to 24/7 operations, a single firm is accountable.

Portfolio

AI, data, automation, and security

Capabilities that combine to fit each industry's needs.

Cross-industry

Learning across industries

What works in banking or telco accelerates healthcare, retail, or government.

On your core

Without replacing what you already have

It protects your investment and reduces the risk of every project.

Frequently asked questions

What we're often asked in Education.

How can AI improve support for students and applicants?+
At SUMāTO, we help your institution handle inquiries from students and applicants with conversational assistants that answer common questions about enrollment, financial aid, and the academic calendar, at any hour. AI routes to your team members the cases that require human judgment, so your staff can focus on personal support. Discover how we approach this with our OnePoint platform.
Can administrative and admissions processes be automated?+
Yes. With RPA automation, your institution can reduce manual tasks in admissions, registration, document validation, and the generation of certificates. The bots work on top of the systems you already use, without replacing them, which shortens response times and reduces data-entry errors. This frees your administrative team to devote their time to the cases that truly need personal attention.
How does analytics help reduce student attrition?+
Analytics brings together signals from attendance, grades, and participation to help your institution identify early on the students who may need support. With these indicators, your teaching and student-services teams can intervene in time with tutoring or guidance. At SUMāTO, we help you build these dashboards with our analytics services, while respecting data privacy.
How do we protect cybersecurity and data privacy?+
Educational institutions safeguard sensitive information about minors, families, and staff. We help you strengthen access controls, backups, encryption, and monitoring, along with best practices for the responsible handling of personal data. The goal is for your community to trust that their information is protected. Learn about our approach to cybersecurity, designed for the sector.
What do you do to ensure the continuity of academic platforms?+
During enrollment or exam periods, platform availability is critical. At SUMāTO, we help you design resilient architectures, with backups and recovery capabilities, so that your virtual campus and academic systems keep running through demand spikes or incidents. The purpose is for students and faculty to access their resources when they need them most, without avoidable interruptions.
How do virtual desktops work for labs and classrooms?+
Virtual desktops enable your institution to deliver standardized work environments to students and faculty from any device, without depending on each unit's hardware. This makes it easier to manage labs, update software, and control access centrally. We help you deploy them on cloud infrastructure, so that classrooms and computer labs scale to your needs.
The first step

Let's bring this to your operations in Education.

Schedule a 90-minute assessment and we'll prioritize the highest-impact use cases for your organization.

Schedule an assessment (90 min)