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SLM · Enterprise AI

Aliee — the Autonomous Cognitive Entity.

Not a chatbot or an assistant. It is an AI entity that perceives, reasons, decides, and acts —with memory and reasoning— to execute real processes inside your systems.

What it is
It doesn't automate tasks. It operates entire processes.

Aliee combines multimodal perception, persistent memory, and AI reasoning to close the loop end to end —inside your CRM, ERP, and business systems, with governance and traceability.

↻ 01

Perceives

Understands text, voice, documents, and data from your systems in real time.

↻ 02

Reasons

Decides within governed policies and parameters, not with fixed responses.

↻ 03

Decides

Chooses the next best action and handles exceptions with judgment.

↻ 04

Acts

Executes real transactions in CRM/ERP —it doesn't just suggest, it acts.

Capabilities

Intelligence that works across your operation.

Agents with memory

They remember context, history, and business rules across interactions and processes.

Execution in CRM/ERP

Creates, updates, and queries records and transactions in your core systems.

RAG & LLMOps

Responses grounded in your knowledge, with governed deployment and monitoring.

Governance & guardrails

Policies, limits, and audit over every agent decision and action.

Human-in-the-loop

Escalates to a person when appropriate, without losing context.

Integration on top of the core

Activates on top of what you already have —with no rip & replace of your platforms.

Benefits

What changes in your operation with Aliee.

Not technology for technology's sake: it's operational capacity, cost, and control that your committee can measure.

Lower operating cost, more capacity

Aliee takes on complete processes end to end, not isolated tasks. Your team stops handling the repetitive work and focuses on what requires human judgment —with up to −40% in tickets and more capacity without growing headcount.

24/7 availability and consistency

It serves and executes at any hour, with the same quality in every interaction. No human variability, no queues, no schedules: your operation never stops.

Scales with demand, instantly

Absorbs seasonal or campaign peaks without hiring or training. Capacity adjusts itself to the real volume of the business.

Governed and auditable decisions

Every action happens within policies and guardrails, with full traceability. It meets audit and regulatory requirements without slowing the operation.

Value from the first month

It activates on top of your current CRM, ERP, and data —with no rip & replace— prioritizing the highest-return cases to show results fast.

Continuous improvement

It learns from every interaction and from human feedback; the operation improves on its own and the committee reviews progress with metrics.

Results

Measurable impact, not endless pilots.

+75%
Autonomous resolution
−40%
Support tickets
24/7
Operation without intervention
99.95%
Enterprise availability
How it works

From conversation to action, governed.

01

Connect to your systems

We integrate Aliee with your CRM, ERP, knowledge base, and channels, on top of your core.

02

Learn your business

We configure memory, policies, and use cases prioritized by impact.

03

Execute with governance

Resolves and acts within guardrails, with escalation to a human when applicable.

04

Continuous improvement

Learns from every interaction; the committee reviews metrics and adjusts the scope.

Use cases

Where Aliee generates value from the first month.

Customer service

Autonomous resolution of inquiries and requests end to end.

Collections

Proactive management, negotiation, and recording in the receivables system.

Back office & KYC

Customer onboarding, document validation, and compliance processes.

IT support

Diagnosis, action execution, and tickets without human intervention.

Assisted sales

Qualification, follow-up, and updating of opportunities in CRM.

Document management

Intelligent reading, extraction, and routing of documents.

Pricing by segment

Choose your segment.

Business = economy edition (fewer minutes and interactions) · Enterprise = full capacity. Prices in USD + tax.

Pricing · Aliee

Aliee agents and connectors.

Price per agent/mo in USD + VAT. Choose the segment (Business / Enterprise) with the button above.

Cognitive agents
Agent

Aliee Voice

Cognitive voice agent: Voice Engine, Cognitive Engine, NLP, and omnichannel connectors.

Cognitive voice agent: Voice Engine, Cognitive Engine, NLP, and omnichannel connectors.

Incluido
  • 16,000 minutes per month
  • 16,000 minutes per month
Agent / mo
Business · USD
$317.50
Enterprise · USD
$635.00
Agent

Aliee Text

Text channels agent: web widget and WhatsApp Business.

Text channels agent: web widget and WhatsApp Business.

Incluido
  • 60,000 interactions
  • 60,000 interactions
Agent / mo
Business · USD
$145.00
Enterprise · USD
$290.00
Agent

Aliee Docx

Document agent: understands, processes, and answers questions about documents (RAG).

Document agent: understands, processes, and answers questions about documents (RAG).

Incluido
  • 6,000 documents
  • up to 50 MB
  • 6,000 documents
  • up to 50 MB
Agent / mo
Business · USD
Enterprise · USD
Connectors
Connector

Aliee WhatsApp

WhatsApp Business connector: end-to-end conversations and transactions.

WhatsApp Business connector: end-to-end conversations and transactions.

Incluido
  • 16,000 min
  • 60,000 interactions
  • 6,000 audio
  • 6,000 docs
  • 16,000 min
  • 60,000 interactions
  • 6,000 audio
  • 6,000 docs
Agent / mo
Business · USD
Enterprise · USD
Connector

Aliee Web (Widget)

Website web widget connector: embedded support on your page.

Website web widget connector: embedded support on your page.

Incluido
  • 60,000 interactions per month
  • 60,000 interactions per month
Agent / mo
Business · USD
Enterprise · USD
Connector

Aliee Social

Social media connector: social messaging in a single cognitive flow.

Social media connector: social messaging in a single cognitive flow.

Agent / mo
Business · USD
Enterprise · USD
Datasheet

Aliee · Datasheet.

Specifications of the cognitive entity: AI engines, channels, consumption model, integrations, security, and governance.

Cognitive entity

Cycle
Perceives · Reasons · Decides · Acts (end to end)
Memory
Persistent: context, history, and business rules
Knowledge
RAG grounded in your document base
Autonomy
Executes real transactions in CRM/ERP, not just suggestions

AI engines

Voice Engine
ASR/TTS, natural voice conversation in real time
Cognitive Engine
Reasoning, decision, and action execution
NLP
Intent and entities, multilingual (ES/EN)
Document
Aliee Docx: comprehension and response over documents

Channels

Voice
Inbound/outbound telephony (Aliee Voice)
Text
Web widget and WhatsApp Business (Aliee Text)
Connectors
WhatsApp · Web · Social media
Context
Shared memory across channels, without repeating

Consumption model

Base interactions
6,000 per agent/month (configurable)
Minutes
Contracted per agent; unified as “minute”
Equivalences
Text 10:1 · Files 10 MB = 1 min · Audio 1:1
Overages
Prepaid bundle (monthly or one-time) with alerts

Integrations

CRM
Salesforce, HubSpot, ServiceNow, and others via API
ERP / core
Project-based integration (API/Webhook)
Telephony
SIP trunks for the voice channel
Methods
REST API, Webhooks, real-time events

Security and governance

Guardrails
Policies, limits, and escalation to a human
Traceability
Record of every decision and action, auditable
Data
Role-based access control, encryption, habeas data
Compliance
Suitable for banking, insurance, and healthcare
Frequently asked questions

What people usually ask about Aliee.

Is Aliee a chatbot?+
No. A chatbot responds with scripts; Aliee is an Autonomous Cognitive Entity that perceives the context, reasons within your business rules, decides the next best action, and executes it in your systems. In practice it doesn't just converse: it completes the process end to end.
Do I have to replace my CRM or ERP?+
No. Aliee activates on top of the core you already have —CRM, ERP, ITSM, and legacy applications— through integration, with no rip & replace. This protects your current investment and accelerates go-live, instead of opening a migration project.
What processes can it operate?+
From customer service and collections to back office, KYC, IT support, assisted sales, and document management. We prioritize with you the processes with the highest volume, cost, or error rate, which are the ones that deliver the fastest return.
How is control ensured?+
Every decision and action happens within the policies, limits, and guardrails that you define. Everything is recorded with end-to-end traceability, so you meet audit and regulatory requirements without slowing the operation.
What happens with complex cases?+
When a situation exceeds the defined criteria, Aliee escalates to a person (human-in-the-loop), handing over the full context. The agent resolves faster and, with that feedback, the system improves for next time.
How long does implementation take?+
We work in phases: we start with the highest-return cases to show value from the first month and then expand the scope. The exact timeline depends on the complexity of the integrations, which we scope in the initial assessment.
Is my data secure?+
Yes. Aliee operates with data governance, role-based access controls, encryption, and compliance aligned to your regulations (for example habeas data and personal data protection). Data is handled according to your policies, never outside of them.
Does Aliee learn over time?+
Yes. It learns from every interaction and from your teams' feedback, continuously improving resolution and accuracy. The committee reviews that evolution with clear metrics, not with perceptions.
What languages does it operate in?+
It is multilingual, with a focus on Spanish and English, and adapts to the tone and terminology of your business. It can serve customers in different languages while maintaining the same quality and consistency.
How do I get started?+
With a 90-minute executive assessment in which we identify the highest-impact processes, estimate the return, and define a phased plan. You leave with an actionable roadmap, not a sales pitch.
The first step

See Aliee operating on your own use case.

Book a 90-minute executive assessment: we identify the highest-return processes and scope the deployment.

Book assessment (90 min)