Government.
24/7 citizen services, regulatory compliance, and IT strategic planning (PETI) for the public sector —with control, traceability, and security.
Slow processes, siloed systems, and demanding IT regulations. SUMāTO modernizes public operations with AI, architecture, and governance aligned to regulatory requirements.
12 ways government leverages our portfolio.
Consulting regulations and procedures
Answers questions about procedures and rules by citing the provision that applies, its date and its current version. Officials stop searching through amended regulations, and the public gets the same answer at any desk.
Reading files and applications
Pulls from each application the data the procedure requires and flags what is missing or does not match the registers. Corrections are requested once and in full, rather than across three notices weeks apart.
Demand for public services
Which procedures concentrate the load, at what point in the year and in which area. It allows capacity to be sized ahead of the predictable peak and shows which procedure is worth simplifying first, on evidence rather than instinct.
Tracking public programmes
Measures the real delivery and reach of each programme — how many people and where — not just the budget committed. It gives management a basis to correct in time and to explain results to oversight bodies and the public.
Procedures end to end
The application moves with the statutory clock running, is validated against available registers, and is resolved or referred. The citizen sees its status without calling, and every action carries an owner, a date and a reason.
Verification between agencies
Checks against official sources what the citizen already declared to another agency, instead of asking for the paper again. Fewer documents and fewer journeys, with a recorded verification that supports the decision.
Services that hold up on deadline day
A call for applications, a filing deadline or a mass payment concentrate a month's demand into hours. Capacity expands for that day and is handed back afterwards, without buying servers that sit idle the rest of the year.
Protecting citizens' data
Access by role and by procedure, encryption, and a log of every consultation of a personal record. The agency can show who accessed it, when and why — the first question asked after an incident.
A managed desktop for civil servants
Desktops delivered and managed centrally, identical in the office and working from home, with no case file left on the machine. A transfer or a departure is actioned the same day.
Continuity of essential services
The systems that serve the public are watched continuously, with incident handling and maintenance planned outside service hours. An outage is resolved before it becomes a queue at the office.
Strategic plan and public-sector architecture
We order the technology portfolio and the roadmap public regulation requires, aligned to reference frameworks. The output is a plan that stands up to an oversight body, with phases, cost and owners.
Exposure of citizen-facing services, before the budget cycle
We measure the real exposure of online services, access to citizen data, and the evidence the oversight body requires. It ends with prioritised findings and with what can be justified in the next budget cycle.
Public procurement, end to end
From market study to contract closure, with the deadlines, publications and traceability the oversight body requires. Every step keeps its supporting document and its date, which is what gets asked for when the audit arrives.
Transparency and accountability reporting
Publishing what regulation requires, within its deadline and with the right data, stops depending on somebody remembering. Every publication keeps its supporting document and its date, ready for the oversight body.
How we ensure results in Government.
Start with an assessment
Diagnose first and invest after: what is missing, what is urgent, and what it costs.
Build on what you already have
We work on your current systems, without replacing them.
Prioritize by impact
We rank the cases by what they save and by how easy they are to put in place.
Protected data, clear rules
Who can see what, a record of every access, and limits set from the start.
A person has the last word
Technology does the repetitive work; what needs judgment stays with your team.
Measure and improve
Indicators your committee reviews, so you can correct as you go.
The method we deliver with.
Diagnostic, strategy, execution, and resilience, applied to the context of your industry.
Diagnostic (Assessments)
We evaluate readiness, maturity, and risk before starting — view assessments.
Strategy & Architecture
PETI and enterprise architecture with TOGAF — learn more.
Project execution
PMI, Scrum, and Design Thinking based on the challenge — agile projects.
Resilience
Continuity and recovery with DRP and BCP — view continuity.
Experience that spans industries.
We have delivered across very different sectors —banking, government, healthcare, telco, retail, energy— and that cross-industry learning accelerates each project and reduces its risk.
Mission-critical operations in LATAM
Experience in regulated, highly complex sectors.
The best technology for your case
We integrate our own software and our partners'; we do not tie you to one vendor.
We answer for the outcome
From strategy to 24/7 operations, a single firm is accountable.
AI, data, automation, and security
Capabilities that combine to fit what each industry needs.
What we learn in one sector serves another
What works in banking or telco accelerates healthcare, retail, or government.
Without replacing your systems
It protects your investment and reduces the risk of every project.
What the public sector typically asks.
How does artificial intelligence improve citizen service?+
How do you guarantee data sovereignty and residency?+
What cybersecurity measures do you apply to protect public services?+
How do you ensure the continuity of critical services?+
Where should technology modernization begin?+
How do you support transparency and information traceability?+
How we solve for Government.
The capabilities with the most traction in this sector, and why.
Cybersecurity
citizen data and critical services that cannot stop.
Automation (RPA)
citizen procedures, case files and document management.
Artificial Intelligence
assisted citizen services and data analysis for public policy.
Cybersecurity Assessment
A downed public service has no commercial alternative: citizens can't switch providers. The assessment ranks gaps by their impact on service continuity.
Government, in depth.
- Data privacy and governance — what the new regulatory era demands.
- WannaCry: lessons from the new era of ransomware — why patching is still the first line of defense.
- RPA: automating repetitive back-office work — where it frees real capacity.
Let's bring this to your government operations.
Schedule a 90-minute diagnostic and we will prioritize the highest-impact use cases for your organization.
Schedule a diagnostic (90 min) →