Healthcare.
A better patient experience, streamlined medical records, and 24/7 operations for the healthcare sector—powered by AI, data, and clinical information security.
Overbooked schedules, fragmented data, and demanding regulatory requirements. SUMāTO digitizes and brings intelligence to clinical and administrative operations.
12 ways Healthcare leverages our portfolio.
Pre-consultation triage
Collects the symptoms, medication and history the patient reports and hands them to the clinician before the appointment. Whoever calls learns which service to attend without waiting on hold, and the consultation starts with the information organised rather than with ten minutes of basic history-taking.
Clinical notes from dictation
The clinician dictates and the note lands structured in the record, with diagnoses, instructions and medication in their fields. It recovers the time spent writing up after each patient, and no episode gets closed a week later from memory.
Occupancy and waiting times
How many patients pass through each service, how long they wait at each point, and where the bottleneck genuinely forms. It lets you move resources before the waiting room makes the point, and support an extra clinic, shift or theatre with figures.
Outcomes and clinical follow-up
Brings together indicators by service and patient type: readmissions, complications, adherence and time to diagnosis. It gives the clinical committee a shared, comparable basis for reviewing practice instead of debating the case each person happens to remember.
Scheduling, confirmations and rebooking
Confirms through the channel the patient uses, rebooks when they give notice, and offers the freed slot to whoever is on the waiting list. The diary fills itself, and admissions stop spending the morning calling patients one by one.
Authorisations and payer billing
Builds the request with what each insurer demands, tracks it to the answer, then cross-checks what was invoiced against what they recognise. The team works on the differences, not the whole batch, and queries are answered with the support already gathered.
Elastic capacity for demand peaks
A vaccination campaign, a health emergency or month-end no longer require buying infrastructure sized for the year's peak. Capacity expands when it is needed and is handed back afterwards, so spend follows real demand.
Protecting the clinical record
Access is granted by role and by episode, so each clinician sees what they need to treat rather than the whole centre's history. Every consultation is logged: if a complaint or an inspection arrives, the trail already exists.
A clinical desktop on any device
The clinician opens the same desktop from clinic, ward or on call, and no clinical data is stored on the machine itself. Lose a laptop and you lose the laptop, not your patients' histories.
24/7 operation of critical systems
Admissions, the clinical record and the laboratory cannot wait until Monday. Continuous monitoring, incident handling and maintenance windows agreed with the clinical operation, so an outage is resolved before it reaches the ward.
A technology roadmap for the centre
We order what gets done first and with what budget: which system is modernised, which is integrated and which is left alone. The output is a phased plan the committee can approve and follow, not a wish list.
What is missing before the hospital invests
We review system maturity, clinical data and team capability before budget is committed. It ends with the prerequisites that normally surface mid-execution brought to the front, and with a cost and return calculation in local currency.
Bed management and emergency flow
Anticipates occupancy by unit using the demand already at the door and the likely discharge of those admitted. Coordination decides on a picture of the next few hours rather than of this morning.
Interoperability and the record the regulator asks for
Clinical data has to leave in the standard the regulation requires and arrive complete to whoever asks for it. It automates the exchange and records what was shared, with whom, and under which patient authorisation.
How we ensure results in Healthcare.
Start with an assessment
Diagnose first and invest after: what is missing, what is urgent, and what it costs.
Build on what you already have
We work on your current systems, without replacing them.
Prioritize by impact
We rank the cases by what they save and by how easy they are to put in place.
Protected data, clear rules
Who can see what, a record of every access, and limits set from the start.
A person has the last word
Technology does the repetitive work; what needs judgment stays with your team.
Measure and improve
Indicators your committee reviews, so you can correct as you go.
The method behind our delivery.
Assessment, strategy, execution, and resilience, applied to the context of your industry.
Assessments
We evaluate readiness, maturity, and risk before we begin — view assessments.
Strategy & Architecture
IT strategic planning and enterprise architecture with TOGAF — learn more.
Project execution
PMI, Scrum, and Design Thinking based on the challenge — agile projects.
Resilience
Continuity and recovery with DRP and BCP — view continuity.
Experience that spans industries.
We have delivered across very different sectors—banking, government, healthcare, telco, retail, energy—and that cross-sector learning accelerates every project while reducing its risk.
Mission-critical operations in LATAM
Experience in regulated, highly complex sectors.
The best technology for your case
We integrate our own software and our partners'; we do not tie you to one vendor.
We answer for the outcome
From strategy to 24/7 operations, a single firm is accountable.
AI, data, automation, and security
Capabilities that combine to fit what each industry needs.
What we learn in one sector serves another
What works in banking or telco accelerates healthcare, retail, or government.
Without replacing your systems
It protects your investment and reduces the risk of every project.
What people usually ask in Healthcare.
How does AI improve patient care and appointment scheduling?+
How do you protect the privacy of patients' clinical data?+
What cybersecurity measures do you recommend for a healthcare institution?+
How do you ensure the continuity of the hospital's mission-critical systems?+
What administrative tasks can be automated in a clinic?+
How does analytics help you make better decisions in healthcare?+
How we solve for Healthcare.
The capabilities with the most traction in this sector, and why.
Artificial Intelligence
diagnostic support, medical records management and scheduling optimization.
Cybersecurity
sensitive clinical information and connected medical equipment that cannot go offline.
Automation (RPA)
admissions, authorizations and payer billing.
AI Readiness Assessment
Before bringing AI into a clinical environment you need to know whether your data, infrastructure and processes can sustain it. The assessment determines that and ranks use cases by impact.
Healthcare, in depth.
- Risk and security in enterprise AI — what to review before you scale.
- From chatbots to autonomous agents — what changes when AI decides and acts.
- DevSecOps: security by design — embedding controls without slowing delivery.
Let's bring this to your Healthcare operations.
Schedule a 90-minute assessment and we'll prioritize the highest-impact use cases for your organization.
Schedule an assessment (90 min) →