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Segment · Enterprise

The complete portfolio, at enterprise scale.

Large enterprises need the same portfolio of capabilities as any modern organization, but with different demands: scale, integration with the core, governance, compliance, security, and continuity. SUMāTO delivers it end to end, on top of your existing core, with a single firm accountable for the outcome.

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The challenge
Enterprise reality is heterogeneous by design: multiple systems, dozens of departments, and operations across several countries.

On top of that complexity come demanding compliance frameworks, frequent audits, and the pressure of never stopping operations. In this context, the challenge is not acquiring technology: it is integrating and governing it on top of the existing core, without slowing the business, and with clear accountability from start to finish.

Your priorities

What an enterprise demands of every initiative.

The same solution changes entirely when it must meet the requirements of a large organization. These are the priorities that shape every decision across your technology portfolio.

01

Scale and performance

Solutions that sustain high volumes and demand peaks without degrading the experience or the operation.

02

Integration with the core (CRM/ERP)

Capabilities that connect with your central systems and existing processes, with no forced replacements.

03

Governance and compliance

Policies, controls, and traceability aligned to your regulatory frameworks and to internal and external audits.

04

Security and continuity

End-to-end protection and plans that guarantee business availability in the face of any event.

05

Multiple departments and countries

Deployments that respect differences by unit, geography, and regulation, under a common operating model.

06

A single point of accountability

One party accountable for the outcome, instead of coordinating multiple vendors with partial scopes.

The portfolio, at your scale

Capabilities that integrate with your core.

The same portfolio that drives any organization, sized and governed for enterprise reality. Each capability connects to your core and operates under your security and compliance standards.

01

Omnichannel cognitive contact center

Service integrated with the CRM/ERP, with conversational automation and intelligent routing at scale (Aliee OnePoint).

02

Multi-site video analytics

Video monitoring and analytics across multiple locations, with unified alerts and reports for operations and security (SONAR).

03

Data platform and advanced analytics

Integration of enterprise sources into a governed platform for executive dashboards and data-driven decisions (Analytics).

04

Automation with a CoE and governance

A center of excellence that scales process automation with controls, prioritization, and value measurement (RPA).

05

Zero Trust cybersecurity and SOC

A zero trust model and continuous monitoring from a SOC, aligned to your compliance frameworks (Cybersecurity).

06

Multicloud cloud and FinOps

Multicloud operations with FinOps practices to govern cost, performance, and compliance on a sustained basis (Cloud).

07

End-to-end applied AI

Artificial intelligence use cases designed, deployed, and governed on top of your enterprise data and processes (AI).

08

Enterprise architecture and core modernization

Core modernization and enterprise architecture that bring order to the ecosystem and enable the rest of the portfolio (Architecture).

Use cases

What the portfolio looks like in an enterprise.

Concrete examples of how each capability meets a specific enterprise requirement, always connected to the core and to your governance model.

Aliee OnePoint

Unified service by country

A centralized omnichannel contact operation that integrates with the CRM/ERP and respects the rules of each geography.

Data Platform

Enterprise executive dashboard

Consolidation of sources across all departments into a single, governed view for leadership.

SONAR

Multi-site security

Video analytics that monitors dozens of facilities with centralized alerts and reports.

Automation

Back-office processes at scale

A CoE that industrializes the automation of repetitive tasks across finance, procurement, and operations.

Cybersecurity

24/7 Zero Trust defense

A SOC and zero trust model that protect identities, data, and access across the entire ecosystem.

Cloud

Multicloud cost governance

FinOps practices that provide visibility into and control over cloud spend across all units.

EA / PETI

Technology roadmap

Enterprise architecture and strategic planning that bring order to investments and core modernization.

DRP / BCP

Business continuity

Recovery and continuity plans that safeguard critical operations in the event of an incident.

GaleónVDI

Governed workstations

Virtual desktops that provide secure, controlled access to employees across multiple locations.

Benefits

What you gain by working with a single firm.

Beyond technology, the value lies in how the complete portfolio is integrated, governed, and operated under a single accountability.

Integration without rip & replace

Each capability connects to your existing core, preserving your investment in CRM, ERP, and central systems.

Governance and compliance built in

Controls, traceability, and policies aligned to your regulatory frameworks and audit processes.

Scale without friction

Solutions sized for enterprise volumes and built to grow by department, country, or line of business.

Security and continuity built in

Zero Trust protection and continuity plans embedded from the design stage, not added on later.

A single point of accountability

One party accountable for the outcome end to end, instead of coordinating multiple vendors.

Speed with order

A proven methodology that accelerates delivery without sacrificing governance, quality, or risk control.

The SUMāTO approach

A single firm, accountable for the outcome.

We combine consulting and technology to design, integrate, and operate the portfolio on top of your core, with governance discipline and a single point of accountability.

01

Assessment

We understand your core, your priorities, and your constraints to define the right scope before building.

02

Enterprise architecture (TOGAF)

We bring order to the ecosystem and to core modernization with recognized frameworks (Enterprise architecture).

03

Methodology (PMI / agile)

We execute with project discipline and iterative delivery to move fast and stay in control (PMI).

04

Integration on top of the core

We connect each capability to your central systems, with no forced replacements or disruption to operations.

05

Managed 24/7 operations

We operate the solutions continuously, with agreed service levels and ongoing improvement.

06

Governance, security, and continuity

We build in controls, continuity plans, and recovery plans from the outset (BCP and DRP).

Deliverables

What you receive in every initiative.

Concrete artifacts that ensure clarity, governance, and continuity throughout the entire cycle.

  • Executive diagnostic with priorities, gaps, and a portfolio roadmap.
  • Core integration architecture (CRM/ERP) and systems map.
  • Governance model with compliance policies, roles, and controls.
  • Deployment plan by department, country, and line of business.
  • Zero Trust security scheme and continuous monitoring.
  • Business continuity (BCP) and disaster recovery (DRP) plans.
  • Managed 24/7 operating model with service levels.
  • Results dashboard with value and compliance indicators.
Frequently asked questions

What enterprises typically ask us.

Does it integrate with my core (CRM/ERP)?+
Yes. Each capability in the portfolio is designed to connect to your central systems and existing processes, preserving your investment and avoiding forced replacements.
How do you handle governance and compliance?+
We build in policies, controls, and traceability aligned to your regulatory frameworks and audit processes, with governance defined from the start of the project.
Do you operate 24/7?+
Yes. We provide managed operations on a continuous basis, with agreed service levels, ongoing monitoring, and continuous improvement of the solutions.
Do you support multi-country and multi-department operations?+
Yes. We design deployments that respect differences by unit, geography, and regulation, while maintaining a common operating and governance model.
Will you replace my current systems?+
Not indiscriminately. We work on top of your existing core, without rip & replace; we modernize only what is necessary and connect new capabilities to what already works.
How do you ensure business continuity?+
We build in business continuity plans (BCP) and disaster recovery plans (DRP) from the design stage, to sustain critical operations in the face of any event.
How do I get started?+
With a 90-minute diagnostic in which we understand your core, your priorities, and your constraints, and define the roadmap together. Schedule your diagnostic here.
The first step

Let's take your portfolio to enterprise scale.

In 90 minutes we identify the priorities, the gaps, and the best way to integrate the portfolio on top of your core, with governance and a single point of accountability.

Schedule a diagnostic (90 min)