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Industry · Logistics & Transportation

Logistics & Transportation.

Traceability, optimization, and customer service for logistics and transportation—powered by AI, analytics, and systems integration.

Why SUMāTO in this sector
In logistics, winning comes down to visibility and speed.

Complex chains, document-intensive operations, and customers who demand real-time tracking. SUMāTO connects data, service, and operations.

Use cases

10 ways Logistics & Transportation leverages our portfolio.

Aliee OnePoint

Tracking and service

Real-time shipment status and omnichannel service.

Aliee

Support and claims

Cognitive resolution of incidents and claims.

Data Platform

Route optimization

Analytics for routes, demand, and capacity.

Automation

Shipping documentation

Automation of transport and delivery paperwork.

Data Platform

Fleet analytics

Data-driven fleet performance and operations.

GaleónVDI

Workstations in distribution centers

Secure desktops for DCs and operations.

Cybersecurity

Supply chain security

Protection of the digital supply chain.

DRP / BCP

Operational continuity

Resilience of critical logistics systems.

Automation

Customs documentation

Automation of foreign trade procedures.

EA / PETI

TMS/WMS/ERP integration

Architecture that connects your operational systems.

Best practices

How we ensure results in Logistics & Transportation.

01

Start with an assessment

Diagnose before you invest: clear gaps, priorities, and business case.

02

Integrate on the core

We unlock value on top of your current systems, with no rip & replace.

03

Prioritize by impact

Use cases ranked by return and feasibility, not by hype.

04

Data governance and security

Compliance, traceability, and guardrails by design.

05

Human-in-the-loop

AI handles the repetitive work; people handle what requires judgment.

06

Measure and improve

Metrics the steering committee reviews; operations improve continuously.

Methodologies

The method behind our delivery.

Diagnosis, strategy, execution, and resilience, applied to your industry's context.

Diagnosis (Assessments)

We evaluate readiness, maturity, and risk before we begin — see assessments.

Strategy & Architecture

IT strategic planning and enterprise architecture with TOGAF — learn more.

Project execution

PMI, Scrum, and Design Thinking based on the challenge — agile projects.

Resilience

Continuity and recovery with DRP and BCP — see continuity.

Why SUMāTO

Experience that spans industries.

We have delivered across very different sectors—banking, government, healthcare, telco, retail, energy—and that cross-cutting learning accelerates every project and lowers its risk.

9 years

Mission-critical operations in LATAM

Experience in regulated, highly complex sectors.

Agnostic

The best technology for your case

We integrate our own software and partners'; we don't lock you into a brand.

End-to-end

Accountable for the outcome

From strategy to 24/7 operations, a single firm is accountable.

Portfolio

AI, data, automation, and security

Capabilities that combine to fit each industry's needs.

Cross-cutting

Learning across industries

What works in banking or telco accelerates healthcare, retail, or government.

On your core

Without replacing what you already have

Protects your investment and lowers the risk of every project.

Frequently asked questions

What Logistics & Transportation teams usually ask.

How can AI improve customer service and shipment tracking?+
With OnePoint, SUMāTO centralizes customer and carrier inquiries into a single AI-assisted channel that answers questions on status, estimated times, and documentation consistently. Tracking agents pull shipment information in real time and provide clear responses, reducing repeat calls. You retain visibility into every interaction and free your team to manage the exceptions that truly require human judgment.
What does video analytics bring to yards, warehouses, and security?+
With Sonar, SUMāTO applies video analytics to your existing cameras to monitor maneuvering yards, docks, and warehouse zones. The system detects unauthorized access, obstructions, and anomalous behavior, and generates alerts so you can act in time. It also helps streamline dock operations and document incidents with visual evidence, strengthening the security of people, cargo, and assets without relying on constant manual surveillance.
Can I optimize routes and anticipate demand with analytics?+
With Analytics, SUMāTO integrates data on deliveries, times, costs, and seasonality so you can see patterns and make better decisions. Dashboards help you assess route performance, identify bottlenecks, and anticipate demand by corridor or season. With that visibility, you plan fleet and staffing more precisely, adjust operations before problems arise, and sustain the service level your customers expect.
How is the operation's document work automated?+
With RPA Automation, SUMāTO reduces the manual load on waybills, bills of lading, invoices, and reconciliations. The workflows capture data, validate information across systems, and update records without your team repeating copy-and-paste tasks. You gain consistency, reduce data-entry errors, and accelerate administrative processes that previously delayed deliveries and payments, freeing staff time for customer service and logistics coordination.
How does SUMāTO protect the cybersecurity of my logistics operation?+
SUMāTO supports your company with cybersecurity practices designed for connected operations, where management systems, fleet telemetry, and devices share sensitive information. The approach covers access control, monitoring, and incident response, safeguarding the availability of the services that sustain your deliveries. You receive guidance to reduce risks and protect customer and carrier data, without slowing the agility your supply chain needs day to day.
What happens to continuity if a critical system fails?+
With SyncDR, SUMāTO helps you prepare the continuity of your systems in the event of failures, outages, or incidents. Through replication and recovery plans, you reduce the time a disruption affects tracking, service, and dispatch operations. The goal is for your processes to be back up and running quickly and for information to stay protected, so that a technology setback does not halt deliveries or your customer relationships.
The first step

Let's bring this to your Logistics & Transportation operation.

Schedule a 90-minute assessment and we'll prioritize the highest-impact use cases for your organization.

Schedule an assessment (90 min)