Ideas que transforman su operación.

I have spent months in conversation with business leaders across LATAM who already have dashboards, reports and metrics to spare, and yet they still make most of their decisions by reacting:...

A few weeks ago I was talking with the technology team of a company that had just been through an uncomfortable audit. The application was ready, the launch scheduled, and only then did someone ask:...

A few months ago, in a meeting with the technology team of a retail-sector client, I heard a phrase that stuck with me: "we have the data, we have the systems, but they don't talk to each other."...

Every time I visit a client and review how their back-office operates, I find the same pattern: talented people spending hours copying data from one system to another, reconciling spreadsheets,...

The first time I took containers to production, the excitement lasted exactly until the small hours of the morning when a server died and, with it, half the processes that kept the application...

Every time I visit a client in this first half of 2017, the same question comes up, almost always with a hint of skepticism: "Is machine learning something real for my company, or is it just another...

The first time I asked to run a real disaster recovery test at SUMāTO, someone on the team told me, in all honesty: "We have the plan documented, but we've never run it end to end." That sentence...

Over the past few months I've spoken with several executives who share the same frustration: they invested in new platforms, hired vendors, digitized processes and, even so, they feel technology...

A few months ago, in a meeting with a client's technology team, I heard a phrase that stuck with me: "We don't want to end up trapped with a single provider again." They were coming off a costly...

Every December I sit down with our teams and with the leadership committees of several clients across the region to do the same exercise: separate the passing fads from the trends that will truly...