Managed Services: Refocusing on the Business
Your IT team spends much of its day putting out fires: a server that keeps rebooting, an email that won't go through, a user who lost access to a critical folder. Meanwhile, the projects that truly...
Perspectivas en inteligencia artificial, analítica, automatización y seguridad para líderes que ejecutan.
Your IT team spends much of its day putting out fires: a server that keeps rebooting, an email that won't go through, a user who lost access to a critical folder. Meanwhile, the projects that truly...
Over the past few years, many organizations in the region have discovered the power of software robots: small programs able to copy and paste data, open emails, fill out forms and move information...
A few days ago, walking a manufacturing plant alongside a client in northern Mexico, I stopped in front of a packaging line that generated more data in an hour than many companies produce in a month....
For a decade, we data teams have lived with an architecture split in two: on one side the data lake, cheap and flexible, where everything lands —logs, files, events, semi-structured data—; on the...
For years, those of us on data teams have lived with an uncomfortable contradiction: we invest in modern platforms, we hire analytical talent, and yet every new report or model takes weeks to reach...
For years, artificial intelligence was, for most companies, a background promise: something that sorted emails, recommended products or detected fraud, but rarely surfaced in the boardroom...
For years, enterprise chatbots promised much and delivered little: rigid decision trees that replied "I didn't understand your request" at the first off-script question. Today the conversation has...
A decade ago, recovering from an IT disaster meant maintaining a second data center full of standby servers, powered on twenty-four hours a day, waiting for an incident that might never come. Today,...
At 3 a.m., the on-call engineer's phone buzzes for the tenth time in an hour. Five of those alerts describe the same incident from different angles; the other five are noise. By the time someone...
The cloud has gone from being a medium-term project to a decision that many organizations in LATAM made in a matter of weeks. The pressure to move workloads is real and understandable, but haste...