Big Data in Practice: From Hadoop to Spark
8 min de lectura
The first time I saw a Hadoop cluster processing a full day of a retailer's transactions, it became clear to me that the problem was ...
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Perspectivas en inteligencia artificial, analítica, automatización y seguridad para líderes que ejecutan.
10 Cognitive Agent Use Cases for the Contact Center: the cognitive AI that transforms every operation
15 min de lectura
Latin American contact centers face unprecedented pressure today: doing more with less, meeting stricter regulations, delivering ...
Andrés Lozada·
The Convergence of Cognitive AI and Contact Center That Redefines Customer Experience
6 min de lectura
The contact center industry in Latin America is at an inflection point. For two decades, the model was relatively stable: hire agents, ...
Andrés Lozada·
Cognitive Agents in the Oil & Gas Sector: Cognitive Automation for High-Risk Critical Operations
7 min de lectura
The oil and gas sector has a characteristic that sets it apart from virtually any other industry: the cost of an error is not measured ...
Andrés Lozada·
Artificial Intelligence vs. Generative AI: A Distinction That Matters in Business
8 min de lectura
There is a confusion that repeats in nearly every conversation about technology in the region's companies: using "artificial ...
Andrés Lozada·
Implementing Cognitive Agents: Critical Success Factors and Methodology
8 min de lectura
I have seen enterprise AI projects fail for reasons that have nothing to do with technology. I have seen organizations with the right ...
Andrés Lozada·
From Report to Insight: Self-Service Analytics
7 min de lectura
A few months ago, in a meeting with the leadership team of a distribution company, I witnessed a scene that repeats itself across ...
Andrés Lozada·
BPM vs. RPA: What's the Difference and When to Use Each One
9 min de lectura
In nearly every organization beginning its automation journey, the same conversation surfaces at some point: do we need BPM or RPA? ...
Andrés Lozada·
Cloud Security: 90% of Incidents Are Preventable
6 min de lectura
Cloud security has a perception problem working against it. Some companies don't migrate to the cloud because they believe it's less ...
Andrés Lozada·
Technological Sovereignty and Enterprise AI: Why It Matters That Your Cognitive Agent Is Latin American-Built
6 min de lectura
When Latin American executives evaluate enterprise AI platforms, "technological sovereignty" rarely appears near the top of the ...
Andrés Lozada·
Architecture of an Autonomous Cognitive Agent: What's Behind It, for the CTO Who Needs to Understand the Technology
7 min de lectura
When a CTO or solutions architect hears about "autonomous cognitive agents," the immediate question is not philosophical—it is ...
Andrés Lozada·
Cloud Computing: What It Is and Why It's No Longer Optional for Companies
6 min de lectura
Ten years ago, the question at many Latin American companies was whether moving to the cloud made sense. Today that question no longer ...
Andrés Lozada·
Artificial Intelligence in Latin America: Where We Stand and Where We're Headed
4 min de lectura
There is a conversation that repeats often in technology forums, in executive meetings, and in the hallways of any mid-sized company ...
Andrés Lozada·
The Real ROI of Cognitive Agents: How to Build the Business Case for Your Executive Committee
7 min de lectura
There's a moment in every enterprise AI project that determines whether it moves forward or dies: the presentation to the executive ...
Andrés Lozada·
Cognitive Agents in AML/KYC Compliance: How Cognitive AI Eliminates Regulatory Risk at Mexican Financial Institutions
6 min de lectura
For a Chief Compliance Officer at an Electronic Payment Funds Institution (IFPE) in Mexico, January has a particular flavor: it is the ...
Andrés Lozada·
Mexico and Artificial Intelligence: An Ecosystem Growing in Earnest
5 min de lectura
If I had to pick a single Latin American market to watch closely over the next two or three years in artificial intelligence, I would ...
Andrés Lozada·
Intelligent Document Management with AI: From Document Chaos to Structured Knowledge
6 min de lectura
Nearly every modern organization faces a paradox: never has so much information been available, and never has it been so hard to find ...
Andrés Lozada·
From Chatbots to Autonomous Agents: The Evolution Your Company Can't Ignore
7 min de lectura
Between 2018 and 2022, virtually every company with more than 500 employees in Latin America deployed some variant of a chatbot. The ...
Andrés Lozada·
Enterprise AI Risk and Security: What No One Wants to Review in the Boardroom
5 min de lectura
There is a conversation that is still not happening with enough seriousness in most companies across the region: what exactly happens ...
Andrés Lozada·
The AI Technology Gap: Why Adoption in Latin America Is Moving Slower Than It Should
5 min de lectura
There is an interesting paradox in the artificial intelligence landscape across Latin America. The region has interest, it has ...
Andrés Lozada·
The Autonomous Cognitive Agent Redefining Enterprise AI in Latin America
7 min de lectura
Over the past decade, the global artificial intelligence market promised a revolution. Chatbots arrived, promised to transform ...
Andrés Lozada·
The Real Business Impact of Cloud: Beyond Cutting IT Costs
5 min de lectura
When a company decides to move to the cloud, the conversation usually starts in the technology department. But the real impact — the ...
Andrés Lozada·
How to Implement AI in Your Company: A Process That Works in Practice
6 min de lectura
There is one question I hear often from executives who have already moved past the "should we use AI?" stage and reached the "how do ...
Andrés Lozada·
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