Insights
Ideas that transform your operation.
Perspectives on artificial intelligence, analytics, automation and security, for leaders who execute.
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Ideas que transforman su operación.
Perspectivas en inteligencia artificial, analítica, automatización y seguridad para líderes que ejecutan.
AI-powered observability: from reacting to anticipating
6 min de lectura
For years, the promise of observability was clear: see everything happening inside your systems so you can respond fast when something ...
Andrés Lozada·
The Global Outage from an Update: Lessons in Resilience
7 min de lectura
On July 19, 2024, millions of screens around the world turned blue at almost the same moment. Airports halted boarding, hospitals ...
Andrés Lozada·
Observability and AIOps: Operating with Intelligence
7 min de lectura
At 3 a.m., the on-call engineer's phone buzzes for the tenth time in an hour. Five of those alerts describe the same incident from ...
Andrés Lozada·
Monitoring and NOC: Availability as an Advantage
8 min de lectura
It is 3:14 in the morning and a disk fills up on the server that runs your ordering platform. No one on your team is awake, but the ...
Andrés Lozada·
Modern Help Desk: The Employee Experience
7 min de lectura
Every time an employee cannot access their email, loses minutes on a call, or waits hours for someone to "get back" to their request, ...
Andrés Lozada·
FinOps: Controlling Your Cloud Spend
7 min de lectura
Your company moved to the cloud in search of agility and savings, and for a while both showed up. Then the invoice arrived: higher ...
Andrés Lozada·
Managed Services: Refocusing on the Business
6 min de lectura
Your IT team spends much of its day putting out fires: a server that keeps rebooting, an email that won't go through, a user who lost ...
Andrés Lozada·
Observability: Beyond Monitoring
7 min de lectura
At three in the morning, an alert warns that the system is down. Monitoring does its job: it tells you what failed. But when you open ...
Andrés Lozada·
Infrastructure as Code: Automating the Cloud
7 min de lectura
Just a few years ago, standing up a server meant opening a ticket, waiting days and configuring every package, every port and every ...
Andrés Lozada·
Meltdown and Spectre: When the Flaw Is in the Processor
8 min de lectura
In these first days of 2018 I've had to answer the same question in several leadership meetings: "Does this affect us?". I'm talking ...
Andrés Lozada·
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