A few months ago, alongside a data team, I reviewed a customer churn prediction model that had been "finished" for nearly a year. It ...

A few months ago, in a meeting with the technology team of a retail-sector client, I heard a phrase that stuck with me: "we have the ...

The first time a client asked me, "Do you know exactly what data of mine you keep, where and why?", I realized I didn't have a clean ...

Every time I visit a client and review how their back-office operates, I find the same pattern: talented people spending hours copying ...

A few months ago, in a meeting with a client's technology team, I heard a phrase that stuck with me: "We don't want to end up trapped ...

The first time I took containers to production, the excitement lasted exactly until the small hours of the morning when a server died ...

In these first days of 2018 I've had to answer the same question in several leadership meetings: "Does this affect us?". I'm talking ...

Every December I repeat the same exercise with my team: we close out the year's projects, look at what we promised in January and ask ...

A few weeks ago, a client told me with complete calm: "We're covered, we back up every night." I asked a single question: "When was ...

A few months ago, in a meeting with the leadership team of a distribution company, I witnessed a scene that repeats itself across ...

A few months ago I sat down with the technology team of a logistics company trapped by its own success. Every deployment of their core ...

A few weeks ago I toured a manufacturing plant where a supervisor proudly showed me a notebook in which he wrote down, by hand, the ...

A few months ago I worked with an organization that was convinced it had a problem with Scrum. "It doesn't work," they told me in our ...

Every time I visit a client in this first half of 2017, the same question comes up, almost always with a hint of skepticism: "Is ...

On Friday, May 12, 2017, I received, like many colleagues across the region, a stream of messages that boded nothing good: hospitals ...

The first time a team told me "it works on my machine," I knew the problem was not the code: it was the packaging. I have spent months ...

Last week I sat with a team that was proudly celebrating going from a deployment every three months to one every three weeks. Good ...

The first time I saw a Hadoop cluster processing a full day of a retailer's transactions, it became clear to me that the problem was ...

Every so often, a technology stops being an option and becomes a condition of competitiveness. In 2017, that technology is the cloud. ...