Ideas que transforman su operación.

7 min de lectura

For years, corporate security was imagined as a castle: a sturdy wall, a well-guarded moat, and a single point of entry. As long as ...

7 min de lectura

At three in the morning, an alert warns that the system is down. Monitoring does its job: it tells you what failed. But when you open ...

7 min de lectura

Imagine your organization did everything right: you patched your servers, trained your team, bought reputable security tools. And yet, ...

7 min de lectura

I begin 2021 with a conviction I have been repeating for months in every conversation with clients and with my own team: the security ...

7 min de lectura

The close of 2020 leaves every board with an uncomfortable certainty: technology has stopped being a support function and become the ...

6 min de lectura

With only a few weeks left to close out the decade, the board of any organization in LATAM faces the same question: which technologies ...

7 min de lectura

It is 3:14 in the morning and the billing system has stopped responding. The clock is ticking, orders are piling up and every minute ...

7 min de lectura

December arrives with a new question in every board meeting: what do we do about generative artificial intelligence? In a matter of ...

7 min de lectura

Just a few months ago, most security teams operated within a reasonably clear perimeter: offices, a corporate network, a handful of ...

6 min de lectura

There are moments when the question stops being "should we enable remote work?" and becomes "can we make it work for everyone, ...

7 min de lectura

For years, the infrastructure conversation was framed as a binary choice: either you kept your systems in your own data center, or you ...

7 min de lectura

Imagine that on a Monday morning your team powers on their computers and, instead of the usual system, finds a note: your files are ...

8 min de lectura

It is 3:14 in the morning and a disk fills up on the server that runs your ordering platform. No one on your team is awake, but the ...

7 min de lectura

Every time an employee cannot access their email, loses minutes on a call, or waits hours for someone to "get back" to their request, ...

7 min de lectura

The hybrid model has stopped being a temporary experiment and become the permanent way many organizations across LATAM operate. What ...

6 min de lectura

When the pressure for efficiency mounts, the first question I hear in leadership committees isn't "how do we grow?" but "how do we do ...

7 min de lectura

A few days ago, traveling between our offices in Mexico City and Bogota, I opened my laptop in a waiting area and, within seconds, had ...

7 min de lectura

Imagine deciding to construct a building without blueprints. Each crew raises its wall whenever it wants, with whatever materials are ...

7 min de lectura

Just a few years ago, standing up a server meant opening a ticket, waiting days and configuring every package, every port and every ...

7 min de lectura

Imagine a promotion sells out its inventory in four hours, but your team only finds out when it reviews the report the following ...

7 min de lectura

In a matter of weeks, teams across LATAM went from sharing documents in the conference room to editing them simultaneously from ten ...

6 min de lectura

Your IT team spends much of its day putting out fires: a server that keeps rebooting, an email that won't go through, a user who lost ...

7 min de lectura

Over the past few years, many organizations in the region have discovered the power of software robots: small programs able to copy ...

7 min de lectura

A few days ago, walking a manufacturing plant alongside a client in northern Mexico, I stopped in front of a packaging line that ...

6 min de lectura

For a decade, we data teams have lived with an architecture split in two: on one side the data lake, cheap and flexible, where ...

6 min de lectura

For years, those of us on data teams have lived with an uncomfortable contradiction: we invest in modern platforms, we hire analytical ...

7 min de lectura

For years, artificial intelligence was, for most companies, a background promise: something that sorted emails, recommended products ...

7 min de lectura

For years, enterprise chatbots promised much and delivered little: rigid decision trees that replied "I didn't understand your ...

7 min de lectura

A decade ago, recovering from an IT disaster meant maintaining a second data center full of standby servers, powered on twenty-four ...

7 min de lectura

At 3 a.m., the on-call engineer's phone buzzes for the tenth time in an hour. Five of those alerts describe the same incident from ...

7 min de lectura

The cloud has gone from being a medium-term project to a decision that many organizations in LATAM made in a matter of weeks. The ...

6 min de lectura

In recent months, many boards have discovered the same uncomfortable truth: no matter how sophisticated the AI model an organization ...

7 min de lectura

I begin this January of 2022 with a conviction I have been developing for months in conversations with technology leaders in Mexico ...

7 min de lectura

By 2021, business teams no longer wait for IT to solve their problems: they build workflows in spreadsheets, connect applications with ...

6 min de lectura

For years, the business continuity plan lived in a folder. It was a document that got approved, filed and rarely put to the test. ...

7 min de lectura

For years we were told that data was the new oil and that accumulating information was, in itself, a competitive advantage. Today, in ...

8 min de lectura

For years, speaking to a machine and expecting a sensible answer was the stuff of science fiction. In 2019 it stopped being so. ...

8 min de lectura

There is a conversation that recurs in almost every board across the region: the system that runs operations has worked for years, no ...

7 min de lectura

For a decade, the promise was seductive: concentrate all of the organization's data in a single central repository, governed by a ...

7 min de lectura

On May 7, 2021, one of the most significant fuel pipelines in North America shut down its operation. It was not a mechanical failure ...

7 min de lectura

Your company moved to the cloud in search of agility and savings, and for a while both showed up. Then the invoice arrived: higher ...

7 min de lectura

I have spent months in conversation with business leaders across LATAM who already have dashboards, reports and metrics to spare, and ...

8 min de lectura

A few weeks ago I was talking with the technology team of a company that had just been through an uncomfortable audit. The application ...

7 min de lectura

A few months ago, in a meeting with the technology team of a retail-sector client, I heard a phrase that stuck with me: "we have the ...

7 min de lectura

Every time I visit a client and review how their back-office operates, I find the same pattern: talented people spending hours copying ...

7 min de lectura

The first time I took containers to production, the excitement lasted exactly until the small hours of the morning when a server died ...

9 min de lectura

Every time I visit a client in this first half of 2017, the same question comes up, almost always with a hint of skepticism: "Is ...

8 min de lectura

The first time I asked to run a real disaster recovery test at SUMāTO, someone on the team told me, in all honesty: "We have the plan ...

7 min de lectura

Over the past few months I've spoken with several executives who share the same frustration: they invested in new platforms, hired ...

7 min de lectura

A few months ago, in a meeting with a client's technology team, I heard a phrase that stuck with me: "We don't want to end up trapped ...