Perspectivas en inteligencia artificial, analítica, automatización y seguridad para líderes que ejecutan.
An automation that runs unattended has no user to notice when it goes wrong. That single property is why testing it is a different ...
The metric most customer service automations are judged on — the share of contacts handled without an agent — measures containment, ...
Data residency is where information is physically stored. Neither Colombia nor Mexico forbids it leaving the country, but both ...
Extracting data from a document is not one problem. It is three — finding the document, reading the fields, and deciding whether to ...
An RPA estate is not a set of finished projects. It is a set of programs that depend on screens and systems somebody else controls, ...
A metric does not have to be wrong to mislead. Most of the figures that produce bad decisions are calculated correctly and read badly ...
An automation that runs correctly and that nobody uses has failed. In Colombia and Mexico this is a more common outcome than a ...
The pilot worked, everyone saw it run, and eight months later it is still the only automation in production. This is the most common ...
A landing zone is the set of decisions — accounts, identity, network, controls, cost attribution — that get made once, before any ...
Reconciling means pairing what the bank reports against what accounting recorded, and explaining every difference. It automates well ...
When two teams bring different figures for the same metric, there is almost never a calculation error: there are two definitions ...
An automation is another user: it signs into systems, reads information and executes operations. The difference is that it does not ...
An automation centre of excellence is the team that decides what gets automated, to what standard it is built, and who answers when ...
Data governance is the set of agreements about who defines each data item, who answers for its quality and who may use it. It is not a ...
Attended automation runs alongside a person, who launches it and decides at the points that require it. Unattended runs on its own, on ...
Automating the wrong process does not improve it: it entrenches the error and runs it faster, with fewer people watching. There are at ...
Integrating means making two systems exchange data reliably and repeatably. Automating means reducing the human effort of a task. When ...
A data warehouse stores information already structured and modelled to answer known questions. A lake stores data in its original form ...
A hybrid architecture combines owned infrastructure with public cloud services and splits workloads between them according to what ...
Process mining rebuilds how a process actually runs from the records your systems already produce. Instead of asking people how they ...
Onboarding a customer combines three things: gathering information, verifying it, and deciding whether to accept the risk. The first ...
A dashboard is worth only what it changes. If nobody acts differently after looking at it, it is an expensive report with charts — and ...
Procure-to-pay connects a need to a disbursement through five steps: request, approval, order, receipt and payment. It automates well ...
Análisis de IA, datos y ciberseguridad, en su correo.
